Case Manager-Heart Grant

Saint Francis Ministries • Lubbock, TX

34d

About The Position

The Case Manager coordinates and delivers
appropriate services to targeted
program population.

Requirements

• Bachelor’s degree, prefer a degree in Social Work, Human Services or related field.
• Must be 21 years of age
• Must pass all required organizational background and health screenings for this program.
• Must have ability to work from home, including reliable internet access
• Must have a valid driver’s license, acceptable driving record and reliable transportation
• Lifting requirements of 50 lbs
• Mandated reporter
• Receives training in trauma informed practice and incorporates knowledge in day-to-day practice
• Understanding of family centered practice, genograms, ecomaps, and social histories
• Ability to engage clients in working relationships
• Demonstrates effective written and verbal communication skills
• Ability to travel
• Consistently exercises discretion and independent judgment in performance of duties in conformance with applicable policies, procedures, statutes, rules and regulations
• Ability to work with minimal supervision
• Handles multiple priorities
• Independent discretion/decision making within the scope and responsibility of the position
• Manage emotions and can make decisions under pressure
• Manage stress appropriately
• Works alone effectively
• Works with others effectively/teamwork
• Ability to work with diverse populations
• Understands and practices Universal Precautions

Responsibilities

• Participate in initial and ongoing assessments of clients.
• Provide weekly/biweekly participant contact to facilitate program retention, completion and access to needed support services, including services related to employment and economic stability through one-on-one meetings.
• Using assessment will determine core and supplemental curriculum to be addressed in Case Plan.
• Training and familiarity with all curriculums and willingness to facilitate/co-facilitate classes when assigned.
• Develop strategies to ensure follow-up to participants on referral services outside of the program and provide sustained support.
• Utilizes client needs and motivational interviewing to determine referrals to needed resources.
• Chart goals, objectives, progress and milestones, including employment and education plans.
• Provide follow-up support services to assist participants with job placement, retention and advancement.
• Provide updates to referral sources, sharing pertinent information about client progress, critical trends, barriers and solutions to achieving outcomes; and relationships with other organizations/communities.
• Participates in monthly supervision.
• Ability to work evenings and Saturday s to meet with participants.
• Implement Saint Francis policies and follow directives as required. Follows and adheres to all pertinent Standard Operating Procedures (SOP’s), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.
• Is knowledgeable of and follows all safety procedures.
• Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
• Ensures clients’ rights are protected.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level