Case Manager - Developmental Services (Female Only)

Advocates • Boston, MA

2d

About The Position

The Case Manager is responsible for documentation and maintenance of program participants’ records and plans, including all areas of the Individual Service Plan (ISP), medical concerns and appointments. This role will focus on individual advocacy, empowerment, and community integration. At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Requirements

• Bachelor’s Degree; or High School Diploma and two years’ relatable experience.
• Strong interpersonal skills and ability to use good judgement.
• Excellent written and verbal communication skills.
• Basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.

Nice To Haves

• Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

• Provide case management, skills training and support to individuals, in areas including Activities of Daily Living (ADL), behavioral treatment plans, community integration activities, communication, health care, home maintenance and cleaning.
• Participate in the development of individuals’ Individual Service Plan (ISP) and program-specific interventions. Develop, implement and monitor interesting, creative, and person centered goals with individuals.
• Assess individuals’ behaviors and complete daily data, monthly progress notes and quarterly reviews.
• Assist individuals with obtaining all services and entitlements (housing, inspections, insurance benefits, etc.).
• Foster community integration and provide support to individuals to actualize this goal.
• Participate in weekly staff meetings, supervision and clinical meetings, as specified by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED