Case Manager / Community Liaison (Columbus Ohio)

Hidden Roots LLC•Columbus, OH

179d•Hybrid

About The Position

The Case Manager plays a vital role in supporting and empowering individuals to improve their quality of life. This position involves coordinating care, linking clients to community resources, and guiding them through personal and behavioral challenges to promote stability and growth. The role will involve coordinating services between HRMH and partnering agencies, supporting survivors, and helping facilitate communication and care coordination. Agencies, Urban League, YWCA, Charter Schools.

Requirements

Must be currently resided/living in Columbus, Ohio.
High school diploma or GED required (verification will be conducted).
Reliable transportation, valid driver’s license, and current car insurance.
Strong crisis management, communication, and problem-solving skills.

Nice To Haves

Individuals with domestic violence experience are strongly encouraged to apply.
Direct experience in community-based mental health services is a plus.
Willingness to work after-school hours and weekends when required.
Experience in child welfare, addiction counseling, domestic violence services, or community-based programs.
Familiarity with Medicare regulations and behavioral health services.

Responsibilities

Serve as a liaison between clients and partnering agencies to ensure continuity of care and smooth service coordination.
Conduct client assessments to identify individual needs and develop personalized care plans.
Coordinate and monitor services to ensure clients’ needs are met effectively.
Provide crisis intervention and emotional support during challenging situations.
Promote independence and personal growth through skill-building and mentoring.
Utilize motivational interviewing techniques to empower clients toward positive change.
Collaborate with partner agencies and community organizations to enhance service delivery.
Support workforce development efforts for clients seeking employment opportunities.
Maintain accurate documentation and progress reports in accordance with agency standards.