Case Manager-Community Based Enrichment Services

GAAMHA•Leominster, MA

1d•$21 - $25•Onsite

About The Position

GAAMHA is introducing a new Community-Based Enrichment Services (CBES) program in Leominster, MA, which is a reimagined approach focusing on community engagement, individualized goals, and meaningful daily experiences. The CBES Case Manager will oversee a cohort of individuals and their Direct Support Professionals (DSPs), ensuring high-quality, enriching, and empowering support. This role involves leading the planning and coordination of daily and weekly activities, supervising DSPs, creating and maintaining service documentation, collaborating with families and other agencies, monitoring individual progress, facilitating team meetings, addressing concerns, providing direct coverage when needed, participating in training and program meetings, and supporting the program's development and expansion.

Requirements

High School Diploma or GED is required.
Minimum of 2 years of experience supporting individuals with intellectual or developmental disabilities.
Supervisory experience and strong leadership skills.
Excellent communication, organizational, and problem-solving abilities.
Proficiency with Microsoft Office and related documentation systems.
Valid driver’s license with an acceptable driving record.
Must pass CORI, fingerprinting, and all required background checks.

Nice To Haves

Additional education is a plus.
MAP (Medication Administration Program) certification preferred—or willingness to become certified within 60 days of hire.

Responsibilities

Lead the planning, coordination, and oversight of daily and weekly activities that promote independence, skill-building, and community integration for your assigned cohort.
Supervise and support a team of Direct Support Professionals—including hiring, training, scheduling, and development.
Create and maintain individual service documentation, including Individual Support Plans (ISPs), Provider Support Agreements (PSAs), Safety Assessments, and Progress Summaries.
Collaborate closely with families, service coordinators, and affiliated agencies to ensure holistic, person-centered support.
Monitor and track progress on individual goals, adjusting plans and approaches as needed to reflect each person's growth and needs.
Facilitate weekly team meetings and ensure strong communication and coordination across your team.
Address any behavioral or program concerns with professionalism, completing documentation and follow-up as needed.
Provide direct coverage for DSPs when necessary and help ensure continuity of care.
Participate in all required training and contribute to program meetings, reviews, and audits.
Support the successful development and expansion of this new program across the Leominster region.
Perform other duties as assigned.