Case Manager, Clinical Services
About The Position
Jump start your career in the mental health field as a Case Manager with our compassionate and collaborative behavioral health team in Shelbyville, Tennessee. This is an excellent opportunity for recent graduates or early career professionals who are passionate about helping others, building meaningful relationships, and making a lasting impact within the community. In this role, you will support individuals navigating mental health challenges by connecting them with resources, coordinating care, teaching coping skills, and helping remove barriers to overall wellness. As a Case Manager, you will become a trusted support person for clients and families while gaining valuable experience in behavioral health, case management, crisis intervention, care coordination, motivational interviewing, and community-based services. You will enjoy a flexible work environment that includes office-based work, community visits, telehealth support, and collaboration with multidisciplinary treatment teams. We are seeking individuals who are compassionate, organized, motivated, dependable, and eager to help others live healthier and more fulfilling lives. Located in the heart of Middle Tennessee, Shelbyville offers small-town charm with convenient access to larger metropolitan areas, beautiful outdoor spaces, community events, and a welcoming atmosphere. It is an excellent place to build both a meaningful career and a balanced lifestyle.
Requirements
- Bachelor’s degree in psychology, social work, counseling, or a related field required
- Valid driver’s license in good standing required
- Demonstrate strong communication, organization, and time management skills
- Ability to work independently while also collaborating effectively within a multidisciplinary treatment team
- Ability to build rapport with clients and families from diverse backgrounds
- Demonstrate compassion, professionalism, flexibility, and sound judgment in a fast-paced environment
- Basic computer proficiency and documentation skills required
Nice To Haves
- Experience working with Electronic Health Records preferred
- Experience in behavioral health, case management, community mental health, care coordination, crisis intervention, or social services preferred
Responsibilities
- Help clients navigate the healthcare system through education, coaching, advocacy, and ongoing support
- Coordinate behavioral health and primary care services while helping clients overcome barriers to wellness and recovery
- Develop, implement, monitor, and update individualized treatment plans in collaboration with clients and families
- Connect clients with community resources, supportive services, and natural support systems to promote long-term stability
- Utilize motivational interviewing, active listening, behavioral management techniques, and crisis intervention skills to support client success
- Provide supportive case management services focused on developing daily living, coping, and life management skills
- Meet with clients in the office, community, telehealth platform, and by phone to assess needs and provide ongoing support
- Complete timely and accurate documentation within the Electronic Medical Record for all services provided
- Participate in team meetings, staffing discussions, assessments, and clinical supervision activities
- Maintain departmental productivity expectations and compliance with required trainings and organizational standards
- Demonstrate professionalism and ethical practice when working with clients, families, and community partners
Benefits
- Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
- Mileage Reimbursement – Company paid for work functions requiring travel
- Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
- Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
