Case Manager/Benefits Specialist (Mobile)
About The Position
The Case Manager/Benefits Specialist offers support to eligible formerly homeless clients living in Permanent Supportive Housing to promote well-being and stability. The Benefits Specialist is part of a specialized team working across four SRO sites in The Bronx and Brooklyn. The Benefits Specialist will be assigned a caseload of clients at 2-3 of those sites and will coordinate closely with case management, recreational and operations staff at the building(s) to which they are assigned. Significant travel between project sites and escorting clients to appointments may be required.
Requirements
- Associate's degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 years of related experience helping low-income clients access and maintain benefits including Public Assistance, Disability and Veterans benefits.
- The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.
Responsibilities
- Conduct benefits assessments and provide individualized education, assistance, referrals and advocacy to help clients obtain and retain any and all benefits to which they are entitled, including accompanying clients to appointments as needed.
- Work with clients and their medical and behavioral health providers to document disability to support SSI/SSD applications and appeals.
- Provide individualized money management and budgeting coaching and as needed connect clients to services to adult guardianship or representative payee services.
- Develop and deliver workshops on topics related to benefits, budgets and money management.
- Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
- Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting when necessary.
- Participate in internal and external case conferencing activities.
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
Associate degree
Number of Employees
101-250 employees
