Case Manager Assistant - Reentry & Recovery - Juneau
Central Council Tlingit & Haida Indian Tribes•Juneau, AK
•Onsite
About The Position
The Reentry & Recovery Case Manager Assistant supports individuals transitioning from incarceration, treatment programs, or unstable living situations into stable, independent lives. This role works closely with R&R Case Manager(s) to coordinate services, track progress, and provide hands-on support to clients navigating recovery, housing, employment, and community reintegration. This position plays a critical role in reducing recidivism, supporting long-term recovery, and helping individuals build stable, productive lives within their communities.
Requirements
- Knowledge of community resources
- Strong organizational and documentation skills
- Excellent communication and interpersonal abilities
- Ability to maintain professional boundaries and handle sensitive situations
- Basic computer skills (case management systems, Microsoft Office, etc.)
- Trauma-informed and culturally responsive approach
- Ability to de-escalate challenging situations
- High school diploma or equivalent required
- Must be 21 years of age with a valid driver’s license
- Experience working with justice-involved individuals, people in recovery, or vulnerable populations
Nice To Haves
- Lived experience with recovery or reentry (valued but not required)
- Peer support certification
- Associate degree in social work, psychology, criminal justice, or related field preferred
Responsibilities
- Assist case managers in developing and implementing individualized case plans
- Help coordinate access to housing, healthcare, mental health services, substance use treatment, tribal resources, employment services, and other community resources as indicated in case plan.
- Maintain accurate, up-to-date client records and documentation in the Electronic Health Records System
- At direction of Case Managers, conduct client check-ins to monitor progress and identify needs
- Provide transportation assistance or accompany clients to appointments when needed
- Support clients in completing applications (housing, jobs, benefits, IDs, etc.)
- Facilitate or assist with group sessions, workshops, or life skills training
- Track and document client outcomes, including at time of discharge and six months after discharge
- Build relationships with community partners and service providers
- Ensure confidentiality and compliance with organizational policies and regulations
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
