Case Manager AOD II Certified MC VOA

Volunteers of America Los Angeles•Los Angeles, CA

2d•Onsite

About The Position

Case Manager, AOD II, assesses participants and coordinates access to medical, educational, social, prevocational, vocational, rehabilitative, or other community services. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. In collaboration with the AOD Counselor and Therapist, the Case Manager ensures that critical linkages to support services meet the medical, mental health, housing and education needs of the participant are consistently and effectively delivered.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
Holds an Alcohol and Drug Counseling (AOD) Certification from an approved accrediting organization (CCAPP, CADTP or CADEE)
Minimum 1-year general experience in case management

Nice To Haves

Bachelor’s Degree, or 4 years of relevant experience
2 years’ experience working with target population
Knowledge of/experience with substance abuse services in L.A. County

Responsibilities

Conducts comprehensive screenings and assessments with individuals (and families as appropriate) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate
Assess barriers facing the clients and develop a case plan.
Coordinate individualized planning with clients to meet short- and long-term needs.
Provide service linkages and support systems to ensure identified needs are met.
Coordinates case conferences with clients, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation
Network and communicate with referral agencies and community resources, as well as family members and natural supports
Responsible for transferring benefits from previous county of residence to Los Angeles County for beneficiaries who have moved
Facilitate necessary transitions in substance abuse treatment between levels of care (from residential to outpatient treatment, etc.)
Trains and Guides colleagues who are earning their AOD Certification (employees with current AOD Registration who are completing required supervised hours).
Other duties as may be required to meet program goals, and the goals of program participants
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment
Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the client’s needs, set goals and find the necessary resources to meet those goals
Coaching and Social Support – accompany participants to activities and services
Coordinate Care and Case Management as part of team, connecting participants to appropriate services
Advocacy for participants before other agencies/community settings
Capacity Building – motivating participant progress
Trains and guides Registered AOD Counselors
Other duties as required and is subject to change at any time.
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.