Case Manager and Engagement Specialist for Foster Youth

WestCoast Children's Clinic•Oakland, CA

3d•Hybrid

About The Position

The Case Manager and Engagement Specialist empowers foster and transition-age youth (TAY) through clinical case management and outreach across two core programs: STAT (Screening, Stabilization and Transition) and Project AWOL. STAT supports children and young adults (ages 0–21) navigating the impacts of family separation and entering or changing foster care placement, ensuring they feel heard, safe, and supported. Project AWOL provides outreach, trauma psychoeducation, and intensive case management to build trust and restore stability for youth experiencing placement disruptions or returning from missing status. The role makes a lasting impact by establishing trust, advocating for safety, and connecting youth to mental healthcare, stable placements, education, legal support, and community networks, ensuring they have the resources and encouragement needed to heal and succeed.

Requirements

Minimum of two (2) years of experience working with systems involved youth (required).
Experience providing case management and rehabilitation services.
Demonstrated experience working with diverse adolescents with complex trauma, dual diagnosis, high mental health needs, or experience as sexually exploited minors.
Knowledge of Alameda and SF County community resources for TAY youth.
Experience delivering services in diverse community settings (homes, schools, neighborhoods, partner agencies).
Ability to travel by car to meet with clients, generally within a 90 mile radius of WCC's Oakland office. Alternative forms of transportation may be accommodated based on the needs of the program and clients.
Employees must have a clean CA DMV record.
When driving for WCC, current vehicle insurance is required.
Case Management Skill - Comprehensive assessment, crisis intervention, high-quality documentation, and ethical, legal practice while utilizing supervision effectively.
Cultural Humility - Knowledge of issues of race, class and ethnicity.
Efficiency and Time Management - Organized and able to prioritize tasks, manage complex caseloads, and meet deadlines efficiently.
Collaboration and Team Functioning - Ability to work both independently and seamlessly within multidisciplinary teams to coordinate comprehensive client care.
Medi-Cal Billing & Compliance - Proficient in, or ability to learn Medi-Cal reimbursement procedures, documentation standards, and billing practices.

Nice To Haves

Bachelor’s degree in Psychology, Criminal Justice, Social Work, or a related field (preferred).
Bilingual in English and Spanish (preferred).

Responsibilities

Delivers individualized clinical case management, rehabilitation, and flexible care via community outreach and telehealth.
Supports youth experiencing runaway behavior or placement disruptions, advocating for safe transitions into foster, relative, or group homes.
Provides targeted early interventions to stabilize crises (STAT), address placement challenges, and maintain ongoing relational care (Project AWOL).
Empowers youth to engage in care planning while connecting them to mental health services, mentorship, and vital community resources.
Bridges service gaps for youth missing from care to address their physical, emotional, and safety needs.
Assists youth with navigating Medi-Cal coverage to ensure continuous, uninterrupted healthcare and therapeutic support.
Offers trauma psycho-education and advocacy to help youth process their experiences and build self-advocacy skills.
Guides youth through delicate placement transitions with emotional and practical support.
Maintains timely Medi-Cal/ACBHCS/DCFS compliance, meets service hour requirements, and completes ongoing professional training.

Benefits

Employer-paid Medical Benefits for Employees
100% employer-paid dental and vision
Dependent medical, dental and vision (50% employer-paid)
Medical and Dependent Care FSA and commuter plans
100% employer-paid life insurance long-term disability insurance
Voluntary accident, term life and hospital indemnity insurance
403(b) and ROTH retirement plan options, employer contribution targeted at 7.5% after first year of employment
Quarterly (5-10%) and annual incentive compensation (10%)
Three weeks PTO during the first year of employment, 4+ weeks PTO with additional years of service
12 paid holidays plus one paid floating holiday per year
4 paid self-care days per year
Wellness stipend ($100.00 per month)
Professional development stipend and CEUs for trainings
Employee Assistance Program (EAP)