Case Manager - ADS

Catholic Charities of the Archdiocese of St Paul and Minneapolis • Minneapolis, MN

1d • $25 - $28

About The Position

The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community. As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways – preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty. Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!

Requirements

• Associate degree in human services or related field preferred and one (1) year of experience working with a specific client group.
• In lieu of degree, a minimum of two (2) years of experience working with a specific client group is required.
• Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
• Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems

Nice To Haves

• Culturally aware and supports diversity, equity and inclusion
• Experience working with people of culturally diverse backgrounds and languages
• Skilled in problem solving and can navigate complex problems and resources
• Dedicated to social justice, and providing high-quality person-centered services
• Committed to good self-care, healthy boundaries, work/life integration priorities
• Additional training, and/or education may be required per program need.

Responsibilities

• Complete calls to clients to evaluate current services and make updates to care plans when appropriate.
• Supports and advocates on behalf of clients in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.
• Provides education and referrals about available community resources and services to a complex, often long-term group of assigned clients.
• Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
• Coordinates with the Administrative Assistants, Case Managers, Social Workers, and Supervisors on all aspects of client care and seeks appropriate guidance and feedback from other team members.
• Utilizes behavior management, trauma-informed, person-centered, and solution-focused techniques to facilitate personal growth and minimize crisis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree