Case Management Social Worker

Oscar Health • Remote, AZ

10d • $27 - $35 • Remote

About The Position

Oscar is hiring a Case Management Social Worker to join their Clinical Concierge Team. Oscar is a health insurance company built on a technology platform focused on serving its members. The Social Worker will educate members on improving health outcomes, assess Social Determinants of Health (SDOH) and community resource needs, participate in process improvement and pilot programs, and collaborate with other Oscar teams to ensure exceptional member care. This is a remote position open to candidates in Arizona and Texas. Occasional travel may be required for team meetings and company events.

Requirements

• 2+ years of Medical social work experience in a healthcare facility setting. (Ex. Hospital, SNF, Home Health, Hospice, etc.)
• 1+ years experience Care Coordination and Navigation
• Masters in Social Work (MSW) from a graduate of a Nationally Accredited School approved by the Council on Social Work Education.

Nice To Haves

• Licensed Master Social Worker or Licensed Clinical Social Worker
• Behavioral Health Experience
• Case Management experience
• Complex Case Management certification
• Bilingual skills (Spanish)

Responsibilities

• Actively assist in the coordination of care, in person or remote, across a variety of settings (inpatient, outpatient, post acute, ER, home care, etc.) while maintaining strict confidentiality and the highest level of professionalism.
• Actively engage with members and providers, in person or remote, undergoing difficult health challenges, partner with them to develop unique care plans, and serve as their guide as they navigate the healthcare system, with the ultimate goal of creating an excellent experience while improving health outcomes.
• Assess and support SDOH needs of our members, and educate members on resources for community support programs.
• Participate in crisis intervention for members.
• Serve as a member advocate and assist with problem solving, as well as addressing any barriers to care or compliance with the care plan.
• Communicate with members in person, via phone and/or secure messaging to provide education on health conditions, new medications, and procedures.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Benefits

• medical
• dental
• vision benefits
• 11 paid holidays
• paid sick time
• paid parental leave
• 401(k) plan participation
• life and disability insurance
• paid wellness time and reimbursements
• monthly vacation accrual at a rate of 15 days per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level