About The Position

This application is for Alaska Rural Healthcare Case Management, Social Work, and Care Coordination Opportunities. By joining the RSS Rural Talent Network, you help build a more thoughtful and connected approach to rural recruitment, allowing experienced professionals and Alaska healthcare organizations to find each other more quickly. Every application strengthens a network of people willing to bring their experience, leadership, resourcefulness, and heart to rural, remote, and frontier communities. Rural Staffing Services partners with various rural healthcare organizations across Alaska to identify experienced professionals in case management, social work, utilization review, discharge planning, patient navigation, and care coordination. We are currently connecting with professionals interested in active and upcoming roles in these fields throughout Alaska, including positions within Critical Access Hospitals, community hospitals, Rural Health Clinics, Federally Qualified Health Centers, Tribal health organizations, regional health corporations, village clinics, long-term care organizations, home and community-based programs, and integrated rural healthcare systems. This role is more than just care coordination; in Alaska, it involves addressing significant barriers such as long distances to healthcare facilities, limited transportation, weather, housing, medical travel, insurance, family support, and limited local services. Case managers, social workers, and care coordinators connect patients and families with necessary clinical care, resources, education, transportation, and support, addressing barriers like medical travel, housing, insurance, behavioral health, long-term care, medication access, food security, family support, home health, or access to specialty services. A strong discharge plan in Alaska requires creativity, persistence, cultural respect, and collaboration across great distances.

Requirements

  • Experience in case management, medical social work, utilization review, discharge planning, care coordination, population health, patient navigation, or community services
  • Previous leadership experience for director, manager, or supervisory opportunities
  • Knowledge of healthcare delivery, payer requirements, medical necessity, utilization management, and patient transitions
  • Experience coordinating care across hospitals, clinics, long-term care, behavioral health, home health, and community-based programs
  • Experience working with patients and families facing complex clinical, social, behavioral, financial, or transportation needs
  • Strong communication, assessment, advocacy, organization, and problem-solving skills
  • The ability to develop realistic care plans when local resources or transportation options may be limited
  • The ability to collaborate across clinical, operational, Tribal, regional, and community teams
  • Experience serving rural, remote, frontier, underserved, high-need, or culturally diverse populations
  • Relevant education, licensure, or certification based on the position
  • A compassionate, resourceful, culturally respectful, and relationship-focused approach

Nice To Haves

  • Experience working with Alaska Native communities, Tribal health organizations, Indian Health Service programs, or tribally operated healthcare systems may be highly valued for some roles
  • Experience with rural hospitals, Critical Access Hospitals, FQHCs, Tribal health systems, regional health corporations, long-term care, or community healthcare organizations
  • Familiarity with medical travel, Medicaid transportation, housing resources, telehealth, or regional referral systems may be valuable
  • Credentials such as RN, LCSW, LMSW, MSW, ACM, CCM, or another case management, nursing, social work, or care coordination credential

Responsibilities

  • Coordinating safe, appropriate, and realistic patient transitions
  • Developing discharge, follow-up, and continuity-of-care plans
  • Assessing clinical, behavioral, social, financial, cultural, family, and community needs
  • Connecting patients and families with local, regional, Tribal, state, and federal resources
  • Coordinating care between village clinics, regional hospitals, specialty centers, rehabilitation facilities, and community-based providers
  • Collaborating with physicians, nurses, therapists, pharmacists, behavioral health professionals, community health aides, Tribal partners, and community organizations
  • Supporting utilization review, medical necessity, level-of-care, and length-of-stay processes
  • Communicating with payers and supporting authorization, appeal, or denial-management processes
  • Reducing avoidable readmissions, delays in care, and unnecessary travel
  • Supporting patients with complex medical, behavioral, social, or family needs
  • Coordinating referrals to home health, skilled nursing, rehabilitation, hospice, behavioral health, long-term care, or specialty services
  • Helping patients navigate insurance, Medicaid, Medicare, transportation, housing, medication, food, and other barriers
  • Coordinating medical travel, lodging, escorts, transportation, and follow-up services when required
  • Helping patients safely return to rural, remote, village, island, or frontier communities
  • Supporting patients and families who must travel long distances or remain away from home for care
  • Developing policies, procedures, workflows, referral pathways, and documentation standards
  • Monitoring quality, outcomes, length of stay, readmissions, and departmental performance
  • Leading, mentoring, and supporting case management, utilization review, social work, or care coordination teams
  • Supporting telehealth, remote care coordination, and communication across multiple communities
  • Building stronger connections between healthcare organizations, Tribal programs, public agencies, and community resources
  • Advocating for patients, families, caregivers, and communities throughout the care journey
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