CASE MANAGEMENT NURSE

City of New York•New York, NY

About The Position

The Fire Department of the City of New York (FDNY) is hiring a full-time Case Management Nurse in its Bureau of Health Services (BHS). Reporting directly to the BHS Supervisor of Nurses, the nurse will maintain a comprehensive case management system supporting medical qualification of firefighter and EMS candidates, annual medicals, and the BHS clinic for FDNY incumbents. The successful candidate will assess patient needs using clinical tools and information; develop individualized case management and treatment plans; determine eligibility for service-connected coverage; and explain treatments and plans to patients. The role includes nursing assessments, patient education, coordination with patients, physicians, insurance companies, and outside providers, and documentation of complex medical information in the electronic medical record. The nurse will follow case and quality management processes in accordance with regulatory guidelines and departmental procedures, review medical test results, select and arrange appropriate outside treatment providers, and schedule evaluations of candidates' ability to safely perform the job for which they applied. The nurse will conduct telehealth screening visits in accordance with department policies and directives, including for suspected or confirmed COVID-19. Clinical procedures include intramuscular, intradermal, and subcutaneous injections, as well as venipuncture when required, following departmental policies and evidence-based practice. Schedule: five days per week, with approximately one weekend every five weeks.

Requirements

A valid New York State Registered Nurse license is required.
One qualifying education and experience pathway: a baccalaureate degree in nursing from an accredited college and three years of clinical nursing experience; an associate degree in nursing from an accredited college and five years of clinical nursing experience; or equivalent education and/or experience.
For Assignment Level II, at least one additional year of clinical nursing experience beyond the minimum qualification requirements.

Responsibilities

Maintain a comprehensive case management system for medical qualification of firefighter and EMS candidates, annual medicals, and the BHS clinic for FDNY incumbents.
Use clinical tools, data, and other information to assess patient needs and carry out nursing assessments of health status.
Create individualized and comprehensive case management and treatment plans.
Determine eligibility for service-connected coverage for treatments and treatment programs.
Explain prescribed treatments and treatment plans to patients.
Educate patients about benefits, services, and other resources.
Communicate with patients, physicians, and insurance companies to support successful outcomes.
Document complex medical information in the electronic medical record to support health outcomes and candidate eligibility determinations.
Follow case and quality management processes in compliance with regulatory guidelines and departmental procedures.
Review medical test results accurately.
Select appropriate outside treatment vendors or providers according to members' needs, illnesses, or injuries, and arrange appointments independently.
Arrange external vendor appointments to evaluate whether members or candidates can safely perform the job applied for.
Conduct telehealth screening visits in accordance with current department policies and directives, including for suspected or confirmed COVID-19.
Administer intramuscular, intradermal, and subcutaneous injections following best practices.
Perform venipuncture when required, according to department policies and evidence-based practice.