Case Management Analyst - Field in Northern Virginia

CVS Health•Falls Church, VA

1d•$21 - $41•Remote

About The Position

Aetna’s Long‑Term Services and Supports (LTSS) program is looking for a passionate, member‑focused Case Management Analyst to support individuals and families across the Northern Virginia region. This is a field‑based role where you’ll spend meaningful time face‑to‑face with members—listening, advocating, and helping them navigate complex health and social needs. If you’re driven by purpose, enjoy working independently in the community, and value building strong connections, this role offers the opportunity to truly impact lives.

Requirements

2+ years of experience in behavioral health, social services, or a related field aligned with program focus.
Must reside in Northern Virginia in one of these locations; Arlington, Annandale, Falls Church or Springfield
Must possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed per our company expense reimbursement policy

Nice To Haves

Experience in case management or discharge planning.
Managed Care experience.

Responsibilities

Build trusted relationships with members through in‑person visits (approximately 75% travel).
Conduct comprehensive assessments using clinical judgment and critical thinking to understand medical, behavioral, and social needs.
Develop and implement individualized care plans that promote health, independence, and quality of life.
Collaborate closely with providers, community resources, and interdisciplinary teams to ensure coordinated, high‑quality care.
Connect members to services, supports, and resources that align with their goals.
Ensure care delivery meets regulatory requirements and Aetna quality standards.
Advocate for medical appropriateness while supporting positive member engagement and outcomes.