About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This Case Management Analyst Field position is with Aetna’s Long-Term Services & Supports (LTSS) team and is a field-based position out of the Portsmouth & Chesapeake, VA area. The requirement is for candidates to travel 75% of the time to meet with members face-to-face. This position holds a full caseload to manage waiver members. This position requires in person quarterly visits with members. This position is critical to meeting contractual requirements. Facilitate appropriate healthcare outcomes for waiver/LTSS members by providing care coordination, support and education for members through the use of care management tools and resources.

Requirements

  • Must reside in the state of Virginia in the Portsmouth & Chesapeake area
  • Must possess reliable transportation and be willing and able to travel up to 75% of the time.
  • Mileage is reimbursed per our company expense reimbursement policy
  • Minimum of two (2) years of case management experience
  • Microsoft Office and electronic health record experience

Nice To Haves

  • Case management and discharge planning experience
  • Managed Care experience
  • Microsoft Office experience
  • Experience working with HIV and AIDS population
  • Multi-lingual language proficiency

Responsibilities

  • Facilitate appropriate healthcare outcomes for waiver/LTSS members by providing care coordination, support and education for members through the use of care management tools and resources.
  • Holds a full caseload to manage waiver members.
  • Requires in person quarterly visits with members.

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • CVS Health bonus, commission or short-term incentive program
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