Case Management Aide

Alabama Institute for Deaf and Blind•Talladega, AL

5d•Onsite

About The Position

The Case Management Aide is an integral part of the Talladega Regional Center team by assisting with the development, expansion, and provision of unique programs and services for individuals who are Deaf, Blind, and/or DeafBlind. This role provides direct services in a variety of areas including money management, case management, supportive housing, transportation, and other Regional Center programs and services. A primary responsibility will be assisting with the Consumer Money Management Program by helping consumers manage their personal finances, like writing checks, paying bills, and keeping track of cash, income, or benefits. The service also includes training to help others acquire, retain, or improve those skills. The ideal candidate is one who is self-motivated, possesses good organization skills, attentive to details, and excels while working in a fast-paced team environment. You will play a vital role to ensure that AIDB’s culture is reinforced and that employees feel connected, recognized, and proud to be a part of the company. You will play a vital role in the lives of our consumers and be a part of the miracles that happen every day at AIDB. This will be accomplished by demonstrating flexibility, a positive attitude, and professional maturity.

Requirements

High school diploma or GED required.
Valid Driver License with an acceptable driving record and the ability to be insured under AIDB's insurance carrier.
Ability to work a flexible schedule, including occasional evenings, weekends, holidays, or early morning hours based on consumer and program needs.
Ability to safely lift, carry, push, pull, bend, stoop, and move up to twenty-five (25) pounds with or without reasonable accommodation.
Ability to maintain confidentiality while handling sensitive consumer and financial information.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and working knowledge of Google Workspace (Gmail, Calendar, Drive, Docs, Sheets).
Excellent written and verbal communication skills alongside strong organizational, mathematical, and recordkeeping abilities.
Successfully complete AIDB Deaf and Blind Sensitivity Training within the first thirty (30) days of employment.
Achieve a Sign Language proficiency level of SURVIVAL within twelve (12) months of employment and INTERMEDIATE proficiency within thirty-six (36) months.
Demonstrate competency in reading and writing Braille by earning a minimum score of 80% on the AIDB Braille Skills Assessment Inventory within thirty (30) months of employment.
Successfully complete all required agency training and continuing education.
Upon offer of employment, the applicant must submit to a fingerprint background check at an agency designated and paid by AIDB.

Nice To Haves

Experience in bookkeeping, accounting, banking, financial recordkeeping, cash handling, accounts reconciliation, or related financial responsibilities preferred.
Experience working with individuals with disabilities, human services, social services, healthcare, education, or community-based programs preferred.

Responsibilities

Assist the Social Worker in administering the Consumer Money Management Program.
Assist consumers with budgeting, financial planning, bill payment, banking transactions, and financial recordkeeping.
Prepare checks, receipts, deposits, and financial reports while maintaining complete and accurate documentation.
Reconcile consumer financial accounts and maintain supporting documentation in accordance with AIDB policies and applicable regulations.
Safeguard consumer funds and ensure financial transactions are completed accurately, ethically, and confidentially.
Assist consumers in developing money management skills that promote financial independence.
Assist Case Managers with consumer services, documentation, scheduling, and follow-up activities.
Coordinate consumer appointments and assist with referrals and access to community resources.
Maintain accurate consumer demographic and service information within AIDB's electronic case management system (ECM).
Transport consumers and Regional Center staff to appointments, community activities, educational programs, and meetings using agency vehicles.
Assist consumers during appointments by providing administrative or communication support as appropriate.
Support consumers in accessing community resources and participating in activities that promote independence and inclusion.
Provide clerical and administrative assistance to Regional Center staff.
Maintain organized financial and consumer records.
Prepare correspondence, reports, spreadsheets, and other administrative documents.
Answer telephone calls professionally and assist consumers, families, and community partners.
Assist in planning, coordinating, and participating in educational workshops, community outreach events, consumer activities, support groups, and statewide AIDB programs.
Assist with special projects and initiatives that support Regional Center operations.