Case Investigator - Coordinator

Arizona State University • Tempe, AZ

39d • $52,000 - $52,000 • Onsite

About The Position

The Case Investigator - Coordinator in the Office of Student Rights and Responsibilities (SRR) provides thoughtful expertise to support student persistence and success. This position plays a significant role with the retention and success of students primarily via the determination of low- to mid-level alleged violations of the Arizona Board of Regents (ABOR) Student Code of Conduct. The Case Investigator - Coordinator engages with students, peers, and other members of the ASU community, with the goal of maintaining an environment that encourages reasoned discourse, intellectual honesty, openness to constructive change, and respect for the rights of all. The Case Investigator - Coordinator may investigate individual student cases, student organization cases, sexual misconduct cases, and any other cases that come before the Office of Student Rights and Responsibilities. This position reports to the Assistant or Associate Director of Student Rights and Responsibilities on the Tempe campus.

Requirements

• Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved
• Knowledge of the principles and practices pertaining to student conduct and student learning and development
• Skill in problem solving and decision-making.
• Skill in planning, analyzing and coordinating activities and establishing priorities
• Skill in program design and development
• Skill in both verbal and written communication
• Skill in establishing and maintaining effective working relationships
• Use computers effectively - including inputting, reviewing and retrieving information, extended periods of viewing screen, and using mouse and keyboard
• Use critical thinking to make decisions and/or analyze data
• Research, develop, implement and assess programs
• Communicate effectively both orally and in writing to perform essential duties
• Work collaboratively to achieve objectives

Nice To Haves

• Evidence of a Master’s degree in Higher Education, Counseling, Justice Studies, Social Work, Law Enforcement or a related field
• Experience with student housing and handling behavioral issues within a residential setting
• Experience with clubs and organizations, including fraternities/sororities and athletics
• Experience organizing, coordinating, and prioritizing a large workload within a fast-paced environment
• Experience serving a student population with cultural competence and sensitivity
• Demonstrated knowledge of social media and public record searches/requests
• Evidence of effective verbal and written communication skills
• Demonstrated knowledge of Microsoft Office applications
• Experience with PeopleSoft and Maxient, or similar systems
• Demonstrated knowledge of investigative techniques, student development and holistic approaches to conflict resolution
• Demonstrated knowledge of Title IX, VAWA, FERPA, Clery, and other applicable laws and regulations
• Experience conducting low- to mid-level investigations including sexual misconduct
• Evidence of training through ATIXA, ASCA, or comparable professional organizations
• Evidence of training in FETI or other trauma informed training

Responsibilities

• Investigates alleged violations of the Student Code of Conduct with an emphasis on student development and a focus on allegations of low- to mid-level violations.
• Monitors the progress of assigned cases to provide students the opportunity to consider the ways in which their conduct may define and impact their college experience, personally, and in relation to others
• Ensures students understand their rights and responsibilities and applying appropriate administrative actions, educational interventions, and/or disciplinary sanctions
• Ensures a complete investigative process while maintaining detailed letters and records, including the creation of comprehensive written investigative reports
• Collaborates with the Dean of Students, Office of General Counsel, Title IX Coordinator, Provost, University Rights and Responsibilities, ASU Police Department, Counseling, Student Advocacy and Assistance, Athletics, Academic Partners, and community partners to aid in a student’s personal development through the conduct process
• Serves as a liaison to ASU Housing staff in the administration of conduct cases from campus residential facilities, including providing guidance and support in all aspects of the ASU conduct system
• Provides ongoing trainings, consultations, and policy interpretations to students, faculty, staff and community members in relation to the ABOR Student Code of Conduct and the conduct process
• Performs other duties or projects, as assigned

Benefits

• Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success.
• EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students.
• EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level