Case Development Paralegal
About The Position
Chaffin Luhana is seeking a Case Development Paralegal to help build personal injury cases from the very beginning. You will work directly with clients, gather important facts, identify problems early, help with treatment issues, protect deadlines, and keep cases moving forward. This is an entry-level paralegal role, but it comes with real responsibility. We are looking for someone who can think for themselves, make informed decisions, solve problems, and follow through. Prior personal injury experience is a plus, but we are also willing to hire someone with strong aptitude, intelligence, communication skills, and drive. The mission of the Case Development Paralegal is to efficiently vet and advance cases through timely and thorough investigation into liability, injuries, treatment, and insurance to determine case viability while setting clear expectations and building a strong case foundation. The role is centered on delivering a world-class client experience by identifying client needs, supporting them through the most difficult stages of their case, and helping solve their problems with the ultimate goal of helping clients in any way possible.
Requirements
- Strong verbal and written communication skills
- Good judgment and problem-solving skills
- Ability to make decisions without constant direction
- Strong organization and prioritization skills
- High attention to detail
- Strong follow-through
- Ability to manage multiple cases and deadlines at the same time
- Ability to handle sensitive conversations with empathy and professionalism
- Comfort following structured processes and workflows
- Comfort with technology and willingness to learn AI-enabled tools
- Commitment to Chaffin Luhana LLP’s Core Values: Results Driven, Excellence Without Paralysis, Compassionate and Authentic, In It Together, and Innovative Growth
Nice To Haves
- Prior personal injury experience
- Experience in personal injury, insurance, claims, medical administration, legal intake, customer service, or a similar field
- Experience in a busy, deadline-driven work environment
- Experience gathering and reviewing detailed information
- Familiarity with Salesforce, Litify, or another case-management system
- Paralegal certificate, coursework, or related education
Responsibilities
- Work directly with clients
- Gather important facts
- Identify problems early
- Help with treatment issues
- Protect deadlines
- Keep cases moving forward
- Investigate liability, injuries, treatment, insurance, and other key facts
- Spot issues, ask the right questions, and solve problems
- Recognize treatment issues, missing information, insurance concerns, and other problems before they grow
- Prioritize tasks and manage multiple cases, tasks, and deadlines simultaneously
- Ensure important tasks, notices, and follow-ups are completed on time
- Make strong recommendations to attorneys and management based on facts and evidence
- Drive open tasks and issues to completion and know when to escalate
- Keep case management system current
- Learn quickly, accept feedback, and seek responsibility and challenges
Benefits
- 401k Contributions with discretionary match up to 5%
- Charitable donations to a charity of each team member’s choice
- Medical Insurance with $600 toward monthly premiums
- Dental Insurance with $1 monthly contribution
- Vision Insurance with $1 monthly contribution
- Health Reimbursement Account (HRA) with $1,000 contribution if enrolled in PPO plan
- Family / Dependent Care (DCR) pre-tax contributions up to $7,500
- Flex Spending Account (FSA) pre-tax contributions up to $1,000 for medical expenses
- Tax-free Transit Commute (TRN) pre-tax contributions up to $340 per month
- Discounted Parking (PKG) pre-tax contributions up to $340 per month
- 15 PTO days per year, increasing to 20 days after 3 years
- 3 paid sick days per year
- Office closed for 10 public holidays
- Office typically closed between Christmas and New Year’s Day
- Casual dress code
- Up to $500 annually for continued education or training
- Kolbe Assessment to learn instinctive method of operation
- Time management luncheons with senior leadership
- Free access to GreenTree SportsPlex for Pittsburgh office
- Bonusly points for peer-to-peer recognition
- Free team lunches and happy hours
- Year-end discretionary bonus
- Annual firm outing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
