Case Coordinator - Olean, NY

UnitedHealth Group•Olean, NY

2h•Onsite

About The Position

Explore opportunities with Willcare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Scheduling Coordinator, you will be responsible for overseeing the services provided to a caseload of clients daily. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.

Requirements

Demonstrated ability to coordinate many activities at one time
Demonstrated solid customer service skills
Driver’s License and access to a reliable transportation

Nice To Haves

Scheduling and data entry experience

Responsibilities

Assists in the process of interviewing and hiring of caregivers and participates in the orientation of new caregivers
Processes payroll for caregivers on a weekly basis
Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained
Participates in the on-call rotation of the agency