Case Coordinator ATP Nassau
About The Position
The Case Coordinator provides supportive counseling and training in independent living skills to residents in the Apartment Treatment Program. The role supports residents’ independence and psychiatric stability through skills development, service planning, case management, crisis support, and connections to community resources. The position also coordinates admissions, transfers, and discharges; helps maintain safe housing; and completes required documentation and program activities. The office is located at 24 Main St, East Rockaway, NY 11518, with field work in Nassau County, NY. During the training period, the schedule is Monday through Friday, 9 a.m. to 5 p.m. Ongoing schedules are Tuesday through Saturday or Sunday through Thursday, with at least one evening shift per week ending at 6 or 7 p.m.
Requirements
- High school diploma plus five years of experience in the human services field, or an associate's degree in human services plus three years of experience in the human services field, or a bachelor's degree in a human-services-related field.
- Critical-thinking and sound-judgment skills.
- Ability to manage change in a fast-paced, growing business environment.
- Ability to use computers and office equipment.
- Ability to work independently and as part of a team.
- Organizational and communication skills that enable effective interaction with agency staff, consumers/clients/families, and the community.
Responsibilities
- Teach residents independent living, tenancy, housekeeping, socialization, vocational, educational, and community-integration skills that support independence and psychiatric stability.
- Coordinate resident admissions, transfers, and discharges.
- Provide weekly face-to-face field services and regular apartment meetings.
- Partner with residents to develop, evaluate, and update person-centered service plans and strength-based individualized goals.
- Provide supportive counseling, crisis intervention, and case management.
- Conduct collateral contacts and provide referrals or linkages to clinical, vocational, educational, recreational, and community resources.
- Support medication self-administration and teach residents about medication effects and emergency procedures.
- Promptly notify supervisors of medical, psychiatric, or programmatic emergencies.
- Promote safe, well-maintained housing by inspecting apartments, coordinating approved repairs, and monitoring fire-safety equipment.
- Teach fire safety and disaster preparedness.
- Provide transportation and distribute resident funds as authorized.
- Coordinate treatment-team activities.
- Complete documentation promptly and attend required meetings and training.
- Follow agency policies and perform other assigned duties.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
