Case Coordinator - EASE Grant

County of Mecklenburg, NCCharlotte, NC
$41,600 - $58,750Onsite

About The Position

This is a limited grant-funded position through September 2027 as part of the EASE program. Enhancing wellness through Affirming Services and Education (EASE) is a program providing substance use and mental health treatment for clients in the LGBTQIA+ community, MSM (Men having Sex with Men) population, HIV individuals and those individuals at high-risk for HIV. The selected candidate will provide case management services and link clients to community resources and work with a team to assist clients in achieving mental, physical, and emotional mental health and wellness. This is a full-time, in-office/on-site position located on Billingsley Road in Charlotte, NC 28211. The position requires flexibility to work after 5:00 PM and occasional weekends as business needs determine.

Requirements

  • Minimum of two years in an applied setting such as substance use, mental health, developmental disabilities or other health conditions.
  • Bachelor's degree in a human services related field.
  • Requires a valid North Carolina or South Carolina Driver's License
  • Requires County Driving Privileges
  • Annual Motor Vehicle Record (MVR) check required

Nice To Haves

  • Experience performing case management duties with at risk populations.
  • Previous experience working with individuals 18-35 years of age, who identify with the LGBTQIA+ community and may be experiencing mental health and/or substance use issues.

Responsibilities

  • Review cases and provide supporting documentation regarding clients receiving financial assistance
  • Interview and screen potential clients; review mental health and/or substance abuse history; conduct case consultations with applicable individuals; coordinate discharge planning
  • Evaluate consumers immediate circumstances, including environmental situations, availability of services/support and develop service plans
  • Prepare a variety of reports and documents related to client services, progress, and/or other related consumer issues and ensure all documentation adheres to State policies and procedures
  • Foster inter-agency collaborations and research additional services or programs available to clients
  • Develop Individualized Service Plans to address concerns, needs and priorities
  • Arrange, link and integrate services with families to meet needs
  • Maintain compliance with procedural safeguards including client confidentiality and parental rights
  • Enter and maintain progress notes and clinical services in computerized chart and conduct chart reviews
  • Monitor client(s) progress on a regular basis via home/community visits, or phone contacts
  • Assist clients in resolving concerns related to community resources, issues involving treatment or rehabilitation, and various living problems in home, work, or social environments; provides support as consumer copes with negative consequences of specific mental health issues
  • May be required to staff shelters in the event of a disaster

Benefits

  • Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
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