Case Care Specialist - Bexar - Hybrid

SJRC Texas•San Antonio, TX

1d•Hybrid

About The Position

The Case Care Specialist coordinates services across the SJRC Texas/Belong Network of providers in accordance with contract requirements and licensing regulations. The role supports safety, permanency, and well-being for children and youth in placements by collaborating with network providers and community partners to help ensure recommended and required services are delivered. The specialist coordinates admissions, case planning, extensions, and discharges; maintains contact after placement; documents services and communications; attends case meetings; and maintains client files. The role also supports intake and placement, including transportation, and assesses the strengths and needs of children and youth referred to SJRC Texas/Belong. The position requires effective communication with people from diverse cultures and communities, efficient work in a hybrid setting, and collaboration with agency staff, providers, families, and legal and judicial partners. The specialist follows agency policies, licensing standards, and Council on Accreditation requirements; maintains client confidentiality; supports the agency's mission and Trauma Informed Care practices; attends required training and continuing education; and contributes to a safe, stable, family-centered child welfare system. The candidate must reside in San Antonio or within 25 miles of the surrounding area. The position requires at least 40 hours per week, with additional time potentially needed, including evenings and weekends.

Requirements

Associate’s degree from an accredited college or university in Child Welfare or a related field and two years of relevant work experience; or 60 accredited college credit hours and two years of relevant work experience; or 90 accredited college credit hours and one year of relevant work experience.
Valid Texas Driver’s License, good driving record, ability to provide own transportation, and proof of current automobile insurance.
Ability to communicate verbally and in writing.
Ability to organize work responsibly in an environment with multiple challenges and priorities.
Ability to remain calm and adapt in fast-paced, emotional environments involving children with moderate to severe emotional and psychological needs.
Must reside in San Antonio or within 25 miles of the direct surrounding area.

Nice To Haves

Bachelor’s degree from an accredited college or university in Child Welfare or a related field.
Master’s degree from an accredited college or university in Child Welfare or a related field.

Responsibilities

Carry out case coordination services as required by contracts and licensing regulations.
Coordinate child and youth admissions, case planning, extensions, and discharges with appropriate parties in the provider network.
Work with network providers’ professional and childcare staff and community partners to ensure services in each child or youth’s service plan are delivered.
Make frequent post-placement contact to confirm appropriate services are provided.
Document child and youth records and network-provider services in accordance with licensing standards, COA, and agency policy.
Attend child and youth case meetings with appropriate parties as required.
Document contacts with clients and collateral parties, complete monthly case activity logs, maintain related documentation, and maintain client files.
Maintain collaborative business relationships with DFPS, the provider network, and children and youth.
Support intake and placement, including transportation.
Assess the strengths and needs of children and youth referred to SJRC Texas/Belong.
Communicate and engage effectively with children and youth, parents, provider staff and leaders, and members of the legal and judicial system across diverse cultures and communities.
Work efficiently in a hybrid setting and perform other related duties as assigned.
Follow agency policies, procedures, licensing requirements, COA standards, and confidentiality requirements.
Apply Trauma Informed Care principles and practices and attend mandatory training and relevant continuing education.
Collaborate with external professionals and agency teams, organize work amid competing priorities, and avoid real or perceived conflicts of interest.
Support environmental, cultural, safety, and diversity needs of clients and others entering the work area.
May serve as backup for transporting clients.