Case Aide

Compass Connections•San Antonio, TX

About The Position

It's a great feeling to work for a company that does so much good for others around the world! Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

Requirements

Fluent in English
High school diploma, or equivalent
First Aid CPR Emergency Behavior Intervention
1 plus year related experience and/or training
Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Demonstrate the ability to: Respond sensitively and competently to the service population’s cultural and socio-economic characteristics
Demonstrate the ability to: Work collaboratively with other staff members, service providers, and professionals
Demonstrate the ability to: Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
Demonstrate the ability to: Work in a fast-paced environment and maintain emotional control and professional composure at all times.
Demonstrate the ability to: Maintain computer literacy required to meet the responsibilities of the position.
Demonstrate the ability to: Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

2-year Associate degree from an accredited program/institution, or two or more years of college-level coursework in a related field
2 plus years related experience and/or training

Responsibilities

Meet all federal and state regulatory guidelines and standards that apply to this position.
Enter information in Salesforce and UC Portal as required by agency policy and procedures.
Review Salesforce and UC Portal for compliance with federal guidelines, as well as state minimum standards.
Document information related to delays in the reunification process.
Review and sign children’s records in accordance with agency policy and procedures and applicable licensing and contract standards.
Participate in scheduled meetings, team decisions, and operations.
Participate in workshops, seminars, education programs, and activities that promote professional growth and development.
Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing, and/or contract requirements.
Work evenings, weekends, and holidays as needed or requested by the position supervisor.
Implement Compass Connections safety protocols, including evacuating with children and other staff in case of an emergency.
Maintain confidentiality in all areas of child and program operations.
Maintain Compass Connections' professional and ethical standards of conduct outlined in Compass Connections' employee handbook, including demonstrating respect for agency staff, children, and community members, and complying with the required dress code at all times.
Complete calls with families and/or sponsors as assigned to gather information used for reunification.
Develop safety and service-related resources prior to the discharge of the service population.
Review the UC Portal for compliance with upload requirements and ensure the input of updates as needed for safe and timely discharge.
Provide the National Call Center referrals for service gaps identified during 30-day calls.
Support assigned case management, clinical, and medical team.
Meet all deadlines set by the program supervisor and federal partners.
Support, encourage, and recruit foster parents.