Case Aide

Bethany Christian Services USA • Susquehanna Township, PA

2d • Onsite

About The Position

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Case Aide, you’ll help carry this mission forward and make a meaningful impact every day.

Requirements

• High School Diploma or equivalent
• At least one (1) year of prior experience working in an office setting
• Excellent verbal and written communication skills
• Must have an ability to provide excellent and compassionate customer service
• Ability to work independently and exercise a high level of confidentiality
• Must be reliable with time sensitive deadlines and tasks
• Demonstrated multi-tasking abilities while managing multiple priorities simultaneously
• Working knowledge of office practices, procedures, and basic Accounting
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route: Varicella: two doses of varicella vaccine (at least four weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from a healthcare provider verifying previous infection; MMR: two doses of MMR vaccine (at least four weeks apart) OR titers indicating immunity to all three diseases; TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood; Influenza: one dose annually during flu season
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage
• Pass a criminal history screen, including state and local child protection agency registries
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity

Nice To Haves

• Prior work experience within a child welfare agency, preferred

Responsibilities

• Greet and welcome visitors upon arrival with a positive attitude
• Promptly address incoming calls and route them to the appropriate person
• Receive and route incoming postal and inter-departmental mail
• Maintain a schedule of appointments, and arrange conferences, interviews, and meetings, as requested
• Perform administrative task, and other document gathering and filing in compliance with state licensing requirements
• Run various reports, and draft correspondence and/or transcribe meeting notes, as requested
• Maintain an adequate inventory of office supplies, and notify the supervisor when inventory is low
• Maintain monthly program statistical data and distribute report findings to the Clinical Supervisor
• May be required to perform basic bookkeeping and accounting functions, as needed
• Track and collect family information for re-approval requirements, while also educating families on re-approval and re-authorization requirements
• Perform clerical duties as requested
• Distribute reports and other documents, as requested
• Coordinate and distribute the internal office calendar of events to client families
• Attend training as needed and apply newly gained knowledge in providing services
• Provide transportation and supervision of clients for birth family visits, appointments, and other social agencies
• Assist Case Managers with administrative task, as requested
• Essential job responsibilities may vary based on the specific needs of each program/department
• May be required or asked to participate in a Bethany sponsored event
• Complete other duties as assigned

Benefits

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED