Case Aide (Unaccompanied Minors Programs)

Wedgwood Christian Services•Grand Rapids, MI

9d•Onsite

About The Position

The Case Aide is responsible for assisting the case management team with client case support and delivery of services. Success in this role includes flexibility with understanding and adapting to changing program and client needs. This individual should be prepared to offer support to the team as necessary to assist in the care of the children within the program.

Requirements

English speaking required
Must be 21 years of age.
A high school diploma or equivalent is required.
Excellent verbal and written communication skills.
Ability to work independently, self-motivated, with strong attention to detail.
Must be reliable with time sensitive deadlines and tasks.
Computer and typing skills sufficient to perform essential job functions.
Must have an ability to provide excellent and compassionate customer service.
Ability to work independently, self-motivated, with strong attention to detail.
Must be reliable with time sensitive deadlines and tasks.
Computer and typing skills sufficient to perform essential job functions.
Must have a valid driver's license and maintain a reliable vehicle with adequate insurance coverage.
Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose, and objectives of the agency.

Nice To Haves

Spanish speaking preferred
Additional education and/or certification in Psychology, Social Work, Counseling or a related field preferred.
Prior experience working with adolescents with emotional/behavioral disorders, trauma histories preferred.

Responsibilities

Provide transportation to clients (and participate as needed) to any appointments, legal appointments, hearings, other social agencies, etc.
Assist with intake and discharge related transportation to include travel from state-to-state for reunification with a sponsor.
Assist the case management team with administrative tasks, including documentation and filing responsibilities.
Participate in schedule clinical consultation and other team meetings to conceptualize cases and promote program development.
Provide case management coverage as needed, with supervision from the program director and/or case manager.
Ensure professional boundaries are established and maintained, especially when interacting with youth.
Maintain an adequate knowledge of trauma and attend continuous training in the Sanctuary Model of Care to ensure compliance with trauma-informed environment.
Respect others and understand their needs and feelings, regardless of race, social, ethnic, and religious background; have an attitude and aptitude for providing nurturance, being patient, and accepting others.
Regular participation in supervision meetings and team meetings for the sharing of ideas, feedback and department planning.
Seek and solicit feedback.
Provide feedback to the Supervisor for staff evaluations.
Responsible for timely Quality Assurance compliance as related to employee’s roles and functions.
Observe professional confidentiality at all times: protect the rights of residents and their families and abide within the guidelines of the agency Confidentiality Policy.
Complete other duties as assigned.

Benefits

403b Retirement Plan with Employer Match
Medical plans with great coverage options
Free supplemental virtual PCP care with medical plan
Flexible Spending Accounts
Health Savings Accounts
Dental and vision plans
Pet insurance
Legal insurance
A Locally Partnered Employee Assistance Program
Competitive paid time off
Direct deposit
Federal Student Loan Forgiveness through PSLF
Paid Holidays
Short term disability
Long term disability
Life insurance up to 2x your annual salary
No-cost, employer paid training and re-certification provided to staff
Full gymnasium with an attached 24hr wellness center
Application and tuition fee discounts for several local colleges and universities