Case Aide - Welcome Center Record Assistant

Arizona Department of Administration • Phoenix, AZ

3d • $19 • Onsite

About The Position

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families. If you're passionate about working with children and families, becoming a Case Aide-Record Assistant at a DCS Welcome Center can be a life-changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70 per hour). The Welcome Center Case Aide – Record Assistant provides supervision and care to children, provides services to families and children in various social service programs with the Department of Child Safety.

Requirements

• Understand child development needs, behavioral needs, and cultural influences on families and communities
• Familiarize themselves with community resources and services that support children and families
• Use strong communication skills, including active listening, de-escalation, and clear verbal and written communication
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work
• Perform general clerical functions and organize and manage time effectively
• High School Diploma or GED.
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Ability to obtain and maintain CPR certification
• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

Responsibilities

• Manage and respond to email inquiries
• Conduct inventory maintenance, organization, and purging.
• Document and file organization, scanning and filing, tracking and input.
• Responsible for ensuring that appropriate supplementary paperwork accompanies child(ren) to placement.
• Ensuring the digital in center log is up-to-date.
• Document client interactions, activities, and case-related actions
• Assist clients with application processes and required paperwork
• Participate in professional meetings and deliver goods as requested
• Provide case assistance to participants involved in child safety services
• Provide trauma-informed care to children
• Transport clients and ensure proper use of child safety seats
• Engage, observe, and interact with children, including daily care tasks (e.g., diapering, potty training, bathing, lice treatment, observing, playing, dispensing medication, feeding and comforting).
• Perform housekeeping functions, including laundry, meal preparation, dishwashing, and general cleaning.
• Other duties as assigned as related to the position.

Benefits

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED