Case Aide (Social Service Assistant)
About The Position
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. If you're looking for interesting workdays and a chance to make a difference, this Case Aide position may be for you!
Requirements
- A valid driver’s license and acceptable driving record are required for this position.
- One year of experience working in a human services or behavioral health setting; OR An associate degree in any field; OR An equivalent combination of education and experience.
- Experience communicating with the public, service providers, and clients in person, by phone, and in writing while honoring cultural and ethnic differences.
- Experience gathering documents from multiple sources, including reluctant contributors, and organizing them into complete case files.
- Experience preparing clear, concise reports using computer systems and documentation tools.
- Experience managing time, organizing tasks, and prioritizing workloads to meet set deadlines.
- Experience engaging with at risk or high need youth and diverse communities in supportive service settings.
- Experience using positive de-escalation, conflict management, and behavior support practices with grounding in trauma informed approaches.
Responsibilities
- Support caseworkers with office tasks, managing documentation, scheduling, and giving feedback.
- Manage and monitor visitation agreements, explain expectations, document what happens, and ensure children's safety during visits and transport.
- Contribute to risk and safety assessments, ensure timely health and family assessments, case plans, and support decisions and activities for change.
- Identify and connect with relatives for placements and support, and coordinate background checks.
- Support children being assessed for abuse or neglect and help them transition to temporary placements.
- Attend and participate in case-related meetings, staffing sessions, and conferences.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
