Case Aide Records Assistant

Arizona Department of Administration • Phoenix, AZ

1d • $17 • Onsite

About The Position

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. As an Case Aide-Records Assistant, you’ll support children and families under the direction of a Case Manager. This role involves document management of electronic case records, preparing, redacting, and managing court documents, disclosures, and case packets. You will also supervise parent-child visits, participate in a variety of meetings and/or client hearings, and transport clients ensuring proper use of child safety seats. Additionally, you will provide general case management and clerical support. This position may require working outside of regular hours, including weekends, holidays, and overtime. The ideal candidate will be able to build and maintain trusting, professional relationships, communicate with compassion, professionalism, and discretion in sensitive situations, use attention to detail when completing clerical tasks, and utilize Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work.

Requirements

• High School Diploma or GED.
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

Nice To Haves

• Build and maintain trusting, professional relationships
• Communicate with compassion, professionalism, and discretion in sensitive situations
• Use attention to detail when completing clerical tasks
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work

Responsibilities

• Support children and families under the direction of a Case Manager
• Document Management of electronic case records
• Prepare, redact, and manage court documents, disclosures, and case packets
• Supervise parent-child visits
• Participate in a variety of meetings and/or client hearings
• Transport clients and ensure proper use of child safety seats
• Provide general case management and clerical support

Benefits

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED