Case Aide (EFFC)
About The Position
The Case Aide in the Enhanced Family Foster Care (EFFC) program plays a key support role within a team prepared to respond to a wide range of child welfare situations—from short-term placements supporting family reunification to specialized care for children with chronic medical, developmental, or trauma-related needs. The Case Aide helps ensure continuity of care by supervising and documenting family visits, assisting with service referrals, escorting children and parents to appointments, maintaining case files, and participating in case reviews. This position is essential in providing consistent, compassionate, and organized support to children and families in care.
Requirements
- High school diploma or GED minimum requirement
- Basic computer literacy.
Nice To Haves
- College degree preferred.
- Bilingual in Spanish/English preferred.
- Knowledge of the New York City child welfare system a plus.
- Strong desire to work with children and families.
- Excellent verbal, writing, and organizational skills.
- Flexibility and ability to work under pressure and meet deadlines; Flexible work schedule, as needed.
Responsibilities
- Supervise and document family visits.
- Assist in handling service referrals for children and families.
- Escort children and parents to appointments.
- Complete filing.
- Attend case reviews.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
