Case Administrator

Maricopa County•Phoenix, AZ

4d•Onsite

About The Position

The Case Administrator is responsible for a variety of responsibilities depending on the division of assignment. The main responsibilities include tracking and monitoring cases assigned to probation officers in non-direct supervision caseloads, such as Interstate and Intercounty Outgoing, Fugitive Apprehension Unit, Pretrial, Unsupervised, and Minimum Assessed Risk. About The Adult Probation Department: The Adult Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. Join our nationally recognized Adult Probation Department and become part of an award-winning agency of professionals committed to enhancing community safety through service, accountability, and influencing change.

Requirements

Associate’s degree in Criminal Justice, Social Services, Behavioral Sciences, or a related field OR Combined education and experience qualifications: Prior probation or court-related experience may substitute for post-secondary education on a year for year basis
Ability to pass a comprehensive background check
No prior criminal arrests
Knowledge of The Criminal Justice System
Knowledge of The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar
Skill in The use of computer applications including spreadsheets, databases, and word processing software
Skill in Interviewing and obtaining information from Defendants and/or Probationers
Skill in Effectively communicating in person and in writing with officers, the courts, AG/CA, attorneys, clients, collateral contacts and other stakeholders
Ability to Establish and maintain relationships with MCAPD staff across divisions and provide customer service to all parties involved
Ability to Type a minimum of 35 words per minute with minimal errors
Ability to Write in a clear, concise and organized manner, using the most suitable format for your audience
Ability to Set priorities and complete assignments on time
Ability to Communicate effectively both oral and written
Ability to Evaluate and process complex information and recommend appropriate action
Ability to Work in a high-volume, fast-paced environment
Ability to Accurately prepare and maintain records, files, and reports
Ability to Process and handle confidential information with discretion
Ability to Work as a collaborative team

Nice To Haves

Prior probation or court related experience

Responsibilities

Prepares documents, including items for Court; Orders probation files; Collates documents; Runs bookings and Criminal History checks; collates documents and files, data entry
Uses probation and criminal justice databases to check status of new charges, arrest information, immigration status and warrant status
Works closely with probation officers for caseload information, including reviewing cases for caseload eligibilities as appropriate
Obtains information from probationers; Communicates written and orally with victims, collateral contacts, courts, judges, attorneys and other criminal justice officials
Evaluates and processes complex information
Assists the supervising Probation Officer with tracking cases and court deadlines.
Handles inquiries from the community
Conducts program presentations and attends meetings