Carryout Manager

Lou Malnati's Pizzeria•Chicago, IL

5d•Onsite

About The Position

The Carryout Manager is responsible for leading a team to achieve operational and financial goals within a carryout store. This role involves shaping the store's culture, ensuring high levels of team member engagement and guest satisfaction, and overseeing all aspects of daily operations. The manager will also be involved in financial management, inventory control, staff development, and maintaining quality standards for food and service.

Requirements

Demonstrate ability to lead team members and get results through others.
Ability to operate and use all equipment necessary to run the store.
Ability to work varied hours/days including holidays to oversee operations.
Ability to work extra days and hours when circumstances require.
Flexibility to rotate to other locations.
Ability to balance labor to spreadsheets and explain variances daily.
Ability to be part of creating a safe, fun, efficient, positive team-oriented environment.
Read and write English.
Follow and assign verbal and written instructions.
Use math.
Thorough knowledge of Company products, services, policies, and procedures.

Nice To Haves

Bachelor's degree a plus.
Ability to speak Spanish a plus.

Responsibilities

Shape the culture of the Carry Out and work towards a high level of team member engagement and guest satisfaction.
Assist with achieving all budgeted financial goals, including income, sales, and costs.
Assist with interviewing, hiring, training, and developing team members.
Maintain team member performance appraisals, discipline, and termination.
Implement and supervise responsible and ethical cash management for the location, including checking out, balancing, and making the daily cash income deposit.
Coordinate special events, drop-off catering, and carry out orders.
Implement store promotions.
Responsible for inventory maintenance, purchasing, and receiving per the Malnati Organization.
Maintain sanitation and cleanliness guidelines for the location per the Malnati Organization.
Monitor and maintain the high quality of service and food per the Malnati Organization.
Supervise the repair and maintenance of the store.
Report and address safety concerns.
Provide timely feedback to supervisor regarding service failures or guest concerns.
Ensure the location is prepared based on daily business needs and set up in all areas daily, including but not limited to kitchen, food, prep work, cleanliness, and staffing.
Responsible for attending required weekly, monthly, and ad-hoc meetings.
May delegate responsibilities with approval from their General Manager or District Manager.
Any other responsibilities as may be assigned.