Carry-Out / Delivery Specialist - Rock Bottom Rest
Krg•Boston, MA
•Onsite
About The Position
The Carry-Out / Delivery Specialist will be the lead front of house team member ensuring all carryout and delivery orders are properly entered and closed in the system, packaged, completed, and passed off for our main restaurant and virtual kitchens. You will be working as a team member with other front of house employees and kitchen employees to help exceed guest expectations and ensure quality product and service in an efficient manner.
Requirements
- Clear written and verbal communication skills
- Physical ability to carry out job functions
- Must be able to responsibly handle cash transactions
- Must have adequate vision to be able to discern cleanliness throughout the restaurant and operate touchscreen devises.
Responsibilities
- Expedite, organize, verify and pack take-out & delivery orders
- Coordinate incoming take-out & delivery orders
- Work with multiple technologies to facilitate take-out orders (POS, tablet, kitchen system)
- Answer phones
- Coordinate multiple third-party vendor take-out orders (example: GrubHub, Door Dash, UberEats)
- General carry-out responsibilities
- Use quality checklist to inspect each take-out/delivery order meets quality standards
- Know all food and beverage products offered
- Assist with keeping the restaurant and front entryway clean and safe
- Accurately quote available pick up time
- Create a great first and last impression for our Guests and delivery partner drivers
- Be cheerful, helpful and take accurate phone messages and orders
- Handle multiple payment methods including safe and accurate cash handling
Benefits
- 401k w/Co. Match
- Paid Sick Leave
- Medical / Dental / Vision Coverages
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
