Carrier Sales Representative

CGB Enterprises, Inc.•Overland Park, KS

8d•$54,631 - $77,351•Hybrid

About The Position

This job is primarily responsible for negotiating and communicating with carriers with the overall goal of moving customer freight. Additionally, this role is responsible for building high-level relationships through a sales mentality and resolving any customer or carrier issues, understanding market conditions and representing the carrier market with effective communication across teams. Founded in 1969, CGB Enterprises, Inc. is known as an innovative and progressive leader in the grain and transportation industries. Today, CGB operates an enterprise with over 100 locations and nearly 2,000 U.S. employees overseeing a diverse family of businesses that provide an array of services for producers and logistics services for an international base of customers. The combination of our assets provides a growing organization that is celebrating over 50 years of strength and stability! Join a team where your sales skills, relationship-building abilities, and drive to win can directly impact revenue and career growth.

Requirements

High school diploma or equivalent education and/or training.
Experience working as a freight forwarded or Third Party Logistics Company, and with quoting and dispatching flat bed, van, and reefer.
Knowledge and understanding of the industry.
Knowledge and understanding of transportation management systems.
Proficient computer skills, including working knowledge of Microsoft Office Suite.
Effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.
Strong negotiation skills.
Sound judgment, decision making, and conflict resolution skills.
Ability to remain focused on exceptional customer service both internally and externally.
Ability to follow direction and use logical thought process to interpret oral and written communications and recommend alternative solutions to mechanical problems.
Ability to complete documentation requirements.
Ability to work independently and as part of a team.

Responsibilities

Find and solicit options for every load tendered from customers.
Negotiate transportation rates; closely follow market trends and seasonality of lanes and modes of transportation.
Provide superior customer service through professional communication to carriers and customers; respond to and promptly handle customer concerns.
Develop and maintain carrier relationships.
Track and trace booked loads to ensure on time pickup and delivery.
Dispatch shipments to carriers and monitor progress to ensure service requirements are adhered to.
Understand and communicate market conditions and data to form strategies with internal and external customers.
Work with compliance department to ensure all carriers are current on requirements.
Professionally represent organization to carrier and customer partners daily.
Other duties as assigned.