Carrier Representative
About The Position
As a Carrier Sales Representative, you will connect the world through technology and innovation. You will work with trucking company owners, dispatchers, and drivers (known as carriers) to coordinate customer shipments. This role combines inside sales, account management, supply chain planning, and operational activities to meet the shipping needs of our customers. Relationships with your carriers will help grow their business and your career. We create an engaging environment where you are supported to achieve your goals. Jumpstart your knowledge of our company and industry and ensure your proficiency with our systems and processes with ACCELERATOR, our comprehensive, interactive onboarding program. Then, continue to learn from your mentor who is there to offer guidance every step of the way. Your managers believe that when you achieve, we all succeed. With hard work and results, the sky’s the limit.
Requirements
- High school diploma or GED
- Value a diverse and inclusive work environment
- Can persuade, motivate, influence and negotiate with others
- Thrive under deadlines, drive results, multi-task and work with a sense of urgency
- Are capable of working independently as well as collaboratively as a team
- Have excellent verbal and written communication skills
- Remain positive and flexible in an ever-changing environment with shifting priorities
- Enjoy running your own slice of business knowing you control how fast you can achieve your goals
- Are detail oriented with strong prioritization and multi-tasking skills
Responsibilities
- Develop new and grow existing carrier relationships (lead generation, calling prospective trucking companies and referrals)
- Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers)
- Leverage our global technology platform, Navisphere, along with data and other resources to make informed decisions, negotiate price, drive automation and improve efficiency
- Identify issues and work cross-functionally to determine and implement the best solution
- Maintain constant contact with carriers (average 75-100 touch points/day) to secure additional truck capacity and manage existing business agreements
- Provide exceptional service to our carriers and customers
- Ensure shipment details are accurately communicated and tracked in the system
Benefits
- Three medical plans which include Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
- Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Career development, networking, and team-building opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
