Carrier Relations Specialist I

Niagara Bottling•Diamond Bar, CA

8d•$71,314 - $92,709•Onsite

About The Position

The Carrier Relations Analyst I provides tactical and analytical support to Niagara’s transportation procurement function. This role focuses on monitoring carrier performance, supporting daily sourcing needs, and maintaining accurate data to ensure service and contractual compliance. The Analyst I serves as a key operational contact for carriers and internal teams, escalating issues as needed and contributing to continuous improvement efforts. This position supports the Procurement Manager and Carrier Relations Analyst II by executing routine tasks, preparing reports, and assisting with regional transportation initiatives.

Requirements

Proficient in Microsoft Excel, Word, and Outlook
Ability to manage multiple sources of information and make independent and timely decisions
Intermediate verbal and written communication skills
Attention to detail and accuracy in reporting
Team-oriented – collaborates well in a group and contributes in reaching shared goals
Solution driven – Identifies and problem solves through high volume workload with urgency
Ability to analyze basic carrier trends and identify issues
Ability to manage multiple tasks and prioritize effectively
Works with limited supervision on routine tasks
Identifies basic issues and gathers relevant data
Provides timely updates on requests and carrier impacts
Demonstrates fundamental understanding of industry and category drivers
Ability to conduct tactical negotiations
Contributes to category management through executions of assigned tasks
Monitors supplier performance metrics and supports corrective action tracking as well as acting as initial contact for routine supplier questions or issues
Associate's Degree in (Supply Chain, Logistics) or equivalent work experience

Nice To Haves

Experience with Oracle (OTM) preferred
Bachelor's Degree in (Supply Chain, Logistics) or equivalent work experience

Responsibilities

Serve as a daily operational point of contact for assigned carriers, communicating sourcing needs and collecting required information
Track and report carrier Key Performance Indicators to support performance monitoring and compliance
Prepare and maintain carrier performance summaries, dashboards, and reports for internal and supplier meetings
Support short‑term and tactical sourcing activities by gathering data, validating pricing, and coordinating with carriers
Assist with onboarding new carriers by ensuring data accuracy, documentation completeness, and alignment with operational requirements
Monitor carrier capacity updates and communicate changes to internal teams
Identify basic service or cost issues and escalate to the Specialist II or Procurement Manager when appropriate
Collaborate with transportation, planning, and supply chain teams to support daily operational needs
Assist in collecting data for procurement projects, sourcing events, and category initiatives
Maintain accurate records, documentation, and communication logs to support category management
Support process improvement efforts by identifying inefficiencies and proposing simple enhancements

Benefits

Competitive compensation and benefits packages
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!