Carrier Manager – Global Transportation

GE AerospaceEvendale, OH
$110,000 - $147,000Remote

About The Position

The Carrier Manager – Global Transportation is accountable for end-to-end, global performance, cost, and reliability of transportation providers across all modes, supporting both MRO / Aftermarket and Production / Engine Assembly flows. This role ensures carriers operate to FLIGHT DECK-aligned standards for Safety, Quality, Delivery, and Cost (SQDC), and execute with predictability, compliance, and cost discipline across all regions. The Carrier Manager acts as a critical interface between Global Sourcing, the Global Control Tower, regional Distribution Centers, and execution teams, turning contractual commitments and data into predictable, risk-managed global logistics performance that protects revenue, throughput, and compliance. The role also partners closely with Continuous Improvement leaders to embed FLIGHT DECK problem-solving and standard work into carrier operations and relationships. This position is open to remote candidates in CST & EST.

Requirements

  • Bachelor’s Degree from an accredited college or university and a minimum 5 years of logistics experience
  • Demonstrated experience managing carrier performance, SLAs, and cost in a complex global environment.
  • Understanding of trade compliance, export control, and customs across multiple jurisdictions.
  • Strong data literacy and comfort working with analytics and continuous improvement teams.

Nice To Haves

  • 7–12+ years of experience in global logistics, transportation, or supply chain, with direct multi-region carrier management responsibility.
  • Knowledge of global transportation networks, key trade lanes, Incoterms, and both MRO and production logistics preferred.
  • Experience with TMS, global track & trace platforms, and/or control tower environments.

Responsibilities

  • Own global carrier performance outcomes across SQDC with focus on On-Time Delivery, transit time variability, exception rate, and AOG responsiveness by region and lane.
  • Use global control tower data and digital visibility tools to drive predictive performance management, not just reactive expediting.
  • Lead tiered, global and regional performance reviews with carriers, focused on root cause, structural fixes, and continuous improvement.
  • Translate dual-lane service logic into globally aligned carrier expectations and operating procedures: Lane A – MRO / Aftermarket: speed, lead time compression, AOG prioritization, and responsiveness. Lane B – Production / Engine Assembly: schedule adherence, stability, and cost efficiency.
  • Ensure KPIs, SLAs, and escalation paths are differentiated and aligned to each lane’s operational physics across all regions.
  • Own global cost adherence versus contracted rates and budget, in partnership with Global Sourcing and Finance.
  • Identify and eliminate accessorial leakage (detention, demurrage, storage, surcharges) through process discipline, SOP design, and carrier coaching in all regions.
  • Support global cost-to-serve modeling and route optimization to balance speed, cost, working capital, and risk exposure.
  • Anticipate capacity constraints, peak periods, and disruption risks across regions; align with the Global Control Tower on mitigation plans, alternate carriers, and dual-routing strategies for critical lanes.
  • Support business continuity planning and dual-routing playbooks globally, ensuring carriers are integrated into resilience strategies for MRO and Production flows.
  • Drive digital integration quality (track & trace feeds, status milestones, POD, event timeliness) with carriers into the Global Control Tower platforms.
  • Ensure scan integrity, milestone discipline, and data completeness globally, enabling automated ETA modeling, SLA monitoring, and exception-based management.
  • Partner with embedded analytics and CI teams to embed carrier performance dashboards into standard FLIGHT DECK governance.
  • Ensure carriers adhere to Safety-First, zero-harm expectations, Hazmat governance, export control, and trade compliance requirements across all markets.
  • Deploy and reinforce Global Distribution Center Operating Standards and carrier-related SOPs wherever carrier touchpoints exist (pickup, delivery, handoff, documentation).
  • Drive root cause discipline and corrective actions for any safety, compliance, or documentation deviations.
  • Apply structured FLIGHT DECK problem-solving to reduce exceptions, variability, and manual work in carrier processes.
  • Partner with Continuous Improvement / FLIGHT DECK leaders to lead joint problem-solving events with carriers and internal teams, standardize carrier-related work processes and visual management, and build a culture of “no escalation without data, no SLA miss without root cause visibility” across the carrier base.
  • Identify strategic global carriers and logistics partners and co-develop FLIGHT DECK capabilities with them, including standard problem-solving routines and tiered reviews, shared KPIs and SQDC visual management, and joint digital/automation roadmaps aligned to the Global Control Tower.
  • Position key suppliers as extensions of GE Aerospace’s FLIGHT DECK operating model, ensuring consistent ways of working, escalation, and improvement globally.

Benefits

  • Healthcare benefits include medical, dental, vision, and prescription drug coverage
  • access to a Health Coach from GE Aerospace
  • the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services.
  • GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.
  • tuition assistance
  • adoption assistance
  • paid parental leave
  • disability insurance
  • life insurance
  • paid time-off for vacation or illness.
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