Carrier Engagement Logistics Coordinator I

United State Cold Storage Inc / USCS•Camden, NJ

7d•$25 - $30•Onsite

About The Position

The Carrier Engagement Logistics Coordinator will drive the sourcing, negotiation, and onboarding of high-performing refrigerated motor carriers across our national network. In this role, you will leverage market intelligence, strategic RFP bids, and carrier management platforms like Goodship and RMIS to optimize transportation spend, maintain cold-chain compliance, and secure reliable surge capacity. Serving as a key operational partner, you will drive carrier accountability through rigorous scorecards, resolve real-time transit exceptions, and help mentor emerging logistics team members.

Requirements

1-3 years of equivalent experience
PC, leadership and planning skills helpful
Experience in AS400, SAP, Word, Excel and PowerPoint a plus
Experience with warehouse paperwork a plus
Ability to thrive in a constantly changing chaotic environment and consistently meet tight timelines
Ability to coordinate with contracted trucking dispatchers and drivers
Good arithmetic, reading, and typing skills
Sit and/or stand for extended periods of time
Be able to see, speak and hear
Ability to work overtime as needed
May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities
Understand and follow verbal instruction, written instruction and company policies
A starter that can work independently and coordinate with others
Follow safety procedures at all times
Ability to manage stress and productivity guidelines

Responsibilities

Independently source, vet, and contract temperature-controlled motor carriers
Negotiate spot rates and contract lane pricing
Participate in regular reefer RFP bids and mini-bids to secure baseline reefer capacity for surge seasons and high-volume customer accounts
Maintain a qualified backup carrier pipeline to mitigate lane fallouts and unexpected capacity crunches
Seek new refrigerated carrier partners using USCS data, systems, or cold calling
Verify high-liability reefer insurance policies, motor carrier safety ratings (FMCSA/SAFER scores), and cargo coverage minimums
Take initiative to drive spend improvement for USCS
Onboard refrigerated carrier partners utilizing RMIS or other carrier qualification technology
Monitor carrier performance using core metrics: On-Time Pickup (OTP), On-Time Delivery (OTD), On Time to Arrival Before In Transit (OTABIT), tender acceptance rates, and primary tender compliance
Lead weekly touch base meetings with regions to review carrier needs
Lead Quarterly Business Reviews (QBRs) with core carriers to review scorecard performance, service failures, and volume commitments
Resolve real-time operational transit exceptions, appointment scheduling delays, and warehouse dwell-time bottlenecks
Utilize Transportation Management Systems (TMS) to build routing guides, award lanes, and analyze lane cost benchmarks
Utilize carrier management software (such as Goodship) to build bids, measure carriers, look for market opportunities, and find carriers
Drive carrier load tracking metrics
Track freight market trends, USDA refrigerated truck rate reports, and DAT/FreightWaves indices to optimize procurement strategy
Effectively communicate load details with outside carriers
Always maintain a professional manner in appearance and communications
Participate in staff and/or customer meetings if required
Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems
Identify and record any issues relating to product, processes and/or quality
Initiate, recommend, or provide solutions through appropriate channels
Verify the implementation of solutions
Follow posted security procedures at all times while in the building
Participate in safety and educational training