Carrier Assistant Procurement

RXO, Inc.•Plano, TX

10d•Onsite

About The Position

Carrier Assistant Procurement at RXO is a role focused on connecting customers with the right carriers and providing daily freight solutions. The position involves managing shipments from start to finish, identifying and resolving issues, ensuring accurate data entry, and communicating with various stakeholders. RXO is a leading provider of transportation solutions, utilizing cutting-edge technology and a vast network to revolutionize the industry.

Requirements

1 year of sales or customer service experience
1 year of related experience and/or training, and a general understanding of the transportation industry
Excellent verbal and written communication skills
Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
Ability to work in a fast-paced environment
Strong attention to detail and follow-up skills with experience identifying and resolving problems

Responsibilities

Track the status of shipments from inception to delivery, and communicate with the sales representative on status of the shipment
Identify and address any issues that may arise on any shipment
Ensure accurate data entry into the transportation management system and prepare loads for accounting
Communicate any shipment, billing or follow-up issues to Carrier Operations Manager
Prioritize the daily workload and focus of your carriers including tracking and tracking reports
Maintain knowledge of all assigned carriers and utilization
Monitor report cards