Cargo Sales Support Agent

Qatar Airways•Atlanta, GA

3d•Onsite

About The Position

At Qatar Airways Cargo, we are committed to delivering industry-leading cargo solutions through operational excellence, innovation, and customer focus. Based in Atlanta, GA, USA, the Cargo Sales Support Agent will support sales activities, customer quotations, reporting, and commercial processes. The Cargo Sales Support Agent supports Sales Managers, Account Managers, and Regional Product Managers by maintaining sales systems, managing quotations, preparing reports, and supporting revenue-generating activities.

Requirements

High School Qualification with a minimum of 2 years of job-related experience; or bachelor’s degree with a minimum of 1 year of job-related experience.
Experience in sales support, group sales, tariffs, distribution, business analysis, or a related field.
Strong English communication skills.
Strong Microsoft Office skills.
Strong relationship-building and stakeholder management capabilities.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work with sales tools and reporting platforms.
Ability to manage multiple priorities effectively.
Candidates must have the current legal right to live and work in the United States.

Responsibilities

Support Sales Managers, Account Managers, and Regional Product Managers with daily sales activities.
Maintain sales systems and databases, ensuring information is accurate and up to date.
Manage customer quotation requests and follow up on quotation materialization.
Maintain Salesforce records and other sales management tools.
Generate reports and performance updates for management.
Support customer relationship management activities and sales proposals.
Coordinate regional and global sales initiatives and track deliverables.
Provide support relating to sales tools, reporting, and system inputs.
Maintain trade partner databases and monitor departmental metrics.
Support onboarding and process guidance for new joiners.