Cargo Office Agent
About The Position
Examines manifest, bills of lading and air waybill to determine work procedures for releasing cargo. Notifies consignee or representative concerning arrival dates of shipment, customs clearance requirements and tonnage shipment. Makes cash transactions, collects payments from customers for freight prior to release. Prepares invoices for charges, airlines clients and management regarding freight. Ensures all local airport, TSA, CBP and FAA rules are followed. Must have a flexible schedule. You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Requirements
- Must have previous experience in administrative or office-based roles
- Must Be 18 years of age or older
- One-year college certificate or technical school, six months related cargo agent experience or equivalent combination of education and experience
- Must be able to proficiently speak, read and write English
Nice To Haves
- Previous customer service experience preferred
Responsibilities
- Examines manifest, bills of lading and air waybill to determine work procedures for releasing cargo.
- Notifies consignee or representative concerning arrival dates of shipment, customs clearance requirements and tonnage shipment.
- Makes cash transactions, collects payments from customers for freight prior to release.
- Prepares invoices for charges, airlines clients and management regarding freight.
- Ensure all local airport, TSA, CBP and FAA rules are followed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
