Cargo Office

NFM & J LP•Honolulu, HI

13d•$0 - $18•Onsite

About The Position

U.S. Aviation Services is a leading provider of ground support and facility cleaning services for some of the nation’s busiest airports. As part of the United Service Companies family, we bring decades of experience, innovation, and dedication to the aviation industry. From terminal cleaning and baggage handling to cabin services and more, our expert teams work behind the scenes to keep the travel experience running smoothly and safely for millions of passengers each year. With operations at major hubs across the country, U.S. Aviation Services combines a national footprint with a local team spirit—built on safety, service, and respect. Our mission is to create cleaner, safer environments while supporting the essential workers who make air travel possible every day. At U.S. Aviation Services, you’ll find more than just a job—you’ll find a career with purpose. We offer a welcoming, team-focused culture where your hard work is recognized, and opportunities for advancement are always within reach. Whether you're new to the workforce or looking for a change, we provide the training, support, and flexibility you need to succeed. U.S. Aviation Services has immediate openings for Cargo Office Agents at Daniel K. Inouye International Airport.

Requirements

High school diploma or GED required
Basic computer proficiency including email, data entry, and office systems
Ability to accurately handle paperwork in a fast-paced environment
Strong attention to detail and organizational skills
Good communication and customer service skills
Ability to work flexible shifts, including nights, weekends, and holidays as required by operations
Ability to obtain AOA Badge, CBP Clearance, and USPS Mail Certification

Nice To Haves

Prior cargo, airline, logistics, or office experience preferred

Responsibilities

Prepare, review, and process cargo documentation including airway bills, manifests, delivery orders, and billing paperwork
Enter and maintain cargo shipment data in company and airline computer systems with a high level of accuracy
Coordinate inbound and outbound cargo activities with warehouse staff, drivers, airline representatives, and customers
Respond to customer, airline, and internal inquiries regarding cargo status, delays, discrepancies, and releases
Verify cargo details such as weight, piece count, special handling requirements, and customs status
Ensure compliance with TSA, FAA, airline, and company regulations and procedures
Assist in resolving documentation errors, shortages, damage reports, and other operational issues
Maintain organized records and files in accordance with retention and audit requirements
Perform clerical tasks such as answering phones, emails, scanning documents, and preparing daily reports
Support supervisors and managers with administrative and operational needs as required
Perform other duties as assigned within the scope of the position and union agreement
May be required to assist with warehouse duties including building or breaking down freight