Cargo Logistics Agents FT (Full-time) ANC Airport Location

Akima, LLC•Anchorage, AK

3h•Onsite

About The Position

A Cargo Logistics Agent (CLA) at Pegasus Aviation Services performs a variety of warehousing duties, requiring an understanding of the establishment’s bonding and storage plan. This role involves verifying materials against receiving documents, noting and reporting discrepancies and damages, routing materials to prescribed storage locations, and storing, stacking, or palletizing materials according to methods. The CLA is also responsible for rearranging and taking inventory of stored materials, examining them for deterioration and damage, and removing materials from storage for shipment. This position may involve operating forklifts, hand, or power trucks. Additionally, the CLA is required to transport freight and mail to and from aircraft, the post office, and the warehouse facility, including daily loading and unloading of cargo. This is a support services position with an established work routine, following a set of procedures, and generally functions under the supervisory direction or guidance of the Director, Passenger and Cargo Services.

Requirements

Demonstrated high level of expertise in Windows based computer programs, i.e. Excel, Word.
Previous customer service experience.
Be at least 18 years of age.
Must be willing to work in inclement weather.
Ability to lift 50 pounds comfortably.
Must have knowledge of principles and methods for moving goods by air, including the relative costs and benefits.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have the ability to speak to others to convey information effectively in order to make sure that the cargo is handled properly.
Time management skills.
Friendly and outgoing personality.
Customer and team oriented.
Must be a U.S. citizen or show proof of right to work in the U.S.
Possess a valid Driver’s License.
Ability to work under stressful situations and tight time constraints.
Self-motivated, team player.
Required to work nights, weekends, holidays, and varying schedules.
Successfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test.
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Speak effectively one-to-one and before groups of customers or employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Apply common sense understanding to carry out instructions furnished in written, oral, diagram form.
Deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

Prior cargo agent experience.

Responsibilities

Arranges transport of goods with shipping or freight companies.
Notifies consignees, passengers, or customers of the arrival of freight, and arrange for delivery.
Advises clients on transportation and payment methods.
Prepares manifests showing, mail, freight weights, and transmits data to destinations.
Determines methods of shipment, and prepares bills of lading, invoices, and other shipping documents.
Understand and be proficient in hazardous material handling and shipping requirements.
Checks import/export documentation to determine cargo contents and classify goods into different fees and tariff groups.
Estimates freight or postal rates, and records shipment costs and weights.
Retrieves stored items and trace lost shipments as necessary.
Manage files and records accordingly for each airline or customer.
Complete daily sales report for each customer along with proper disbursement of reports and records.
Miscellaneous duties as assigned.