Cargo Business Analyst
About The Position
Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut. At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team! This role provides administrative and customer service support to the Cargo Department and Cargo Managers.
Requirements
- High school diploma or general education degree (GED)
- Ability to read and write, basic math skills
- Ability to effectively communicate orally and written
- Proficiency with computers (MS Office)
- Financial Knowledge and excellent use of Microsoft Excel and Power BI
- Excellent listening skills with ability to follow direction
- Ability to multi-task
- Ability to work efficiently and accurately under pressure
- Excellent organizational skills
- Valid driver’s license
- Must be able obtain and maintain an enhanced security clearance
- Must have own transportation to and from work
Nice To Haves
- Post-secondary education in related field considered an asset
- Previous experience & knowledge in warehousing, receiving and inventory control considered an asset
- Inuktitut and/or Inuinnaqtun language considered an asset
- Preference given to Inuit Land Claims Beneficiaries
Responsibilities
- Processing claims
- Managing the Amelia Cargo customer portal
- Ensuring all rates are adjusted in the Amelia Cargo system as per contractual deadlines
- Assisting in cargo reporting using Power BI, WOR reports and Amelia on Hand
- Monitoring SLA credits and ensuring no duplication of claims/SLA payouts
- Providing customers with information on rates, routing, aircraft limits and acceptance requirements including quotes
- Managing all cargo contracts with respect to increases, price changes and adjustments
- Ensuring Fuel calculations are updated as per Director/VP of cargo
- Assisting with contract negotiations
- Creating/editing reports as requested using available data in Amelia, VMO and Power BI
- Providing support to Director of Cargo, VP of Cargo, and Cargo Operations Manager
- Completing morning audit/AD’s and forwarding to the Cargo Manager
- Completing month/year end reports as well as managing the backend of Amelia Cargo System
- Respecting and maintaining the confidentiality of company, customer, and personnel information
- Managing the Canada Post security screening process for all cargo employees including security checks and monitoring ongoing compliance
- Assisting the Cargo department with the Amelia cargo system
- Other duties as assigned
Benefits
- Registered Pension Plan starting at 5% matched after one year of employment
- Comprehensive Group Benefit Plan available upon hire with the exception of dental coverage which has a three month wait period
- Entitled to three weeks vacation after one year
- Airline travel and freight privileges
- Corporate and family events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
