Cargo Agent Supervisor

Grant Aviation, Inc.•Bethel, AK

4d•Hybrid

About The Position

Grant Aviation is seeking a reliable and detail-oriented Cargo Agent Supervisor to lead warehouse and freight operations at our Bethel station. This rotational role follows at 2-weeks on/2-weeks off schedule, with work performed both indoors in the warehouse and outdoors on the aircraft ramp. As the Cargo Agent Supervisor, you'll oversee a team of Cargo Agents to ensure the safe and efficient handling of bypass mail, general freight, and cargo in compliance with company policies and regulatory requirements. The Cargo Agent Supervisor oversees load staging, mail sorting, forklift operations, and customer service, while maintaining documentation and assisting in office duties. This role is responsible for all Hazardous Materials movement to and from the Bethel station.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Valid Alaska driver's license required.
Ability to pass a 10-year background check and meet airport security requirements.
Completion of HAZMAT training within 30 days of hire.
Forklift certification (or ability to obtain within 30 days of hire).
Ability to lift and move: 0-30 lbs. (30% of the time), 30-50 lbs. (50% of the time), 50+ lbs. (20% of the time).
Comfortable working in varying weather conditions, including rain, snow, and wind.
Strong attention to detail, communication skills, and a team-first attitude.
Proficient in basic computer use; experience with booking or dispatch systems is a plus.

Nice To Haves

Prior experience in cargo, logistics, or warehouse operations is preferred but not required.

Responsibilities

Book and tag freight and bypass mail in the internal cargo system.
Sort incoming mail and freight for distribution or outgoing staging.
Ensure proper acceptance, labeling, and documentation of shipments.
Maintain and update the Mail on Hand (MOH) report daily.
Track mail and freight in the Mail and Bypass Receiving Log, ensuring timely processing and reconciliation.
Prepare and stage cargo according to flight schedules and aircraft weight and balance requirements.
Coordinate with cargo leads and dispatch to prioritize outgoing loads.
Safely operate forklifts and other warehouse equipment within the cargo facility for loading and warehouse organization.
Assist dispatch with cargo verification to ensure accurate manifests.
Communicate load status and irregularities to dispatch leads and flight crews as needed.
Identify, label, and handle hazardous materials in compliance with TSA and FAA regulations.
Complete required HAZMAT training and maintain currency.
Assist in the cargo office with customer drop-offs, pickups, and inquiries.
Provide timely and professional updates to customers and internal stakeholders regarding shipments.
Keep the warehouse clean, organized, and in compliance with safety standards.
Follow all safety procedures, including PPE use, secure cargo storage, and emergency response protocols.
Work closely with cargo leads, cargo agents, dispatchers, and ramp staff to maintain smooth operations.
Participate in team briefings, shift handovers, and training.
Maintain team schedule, and verify attendance.
Perform additional duties as assigned by the Station Manager.