CARES Administrative Intern

Central California Asthma Collaborative•Fresno, CA

About The Position

The CARES Administrative Intern, under the direction of the Medi-Cal Billing Manager and in consultation with CCAC’s Director of Community Health, is responsible for managing authorizations, maintaining accurate records, supporting communication with patients and health plans, and assisting with auditing and compliance activities. This internship lasts about 5–7 months, depending on project needs. This is a part time position at 20 hours a week.

Requirements

High school diploma required
Currently enrolled in or recently completed a college or vocational program preferred
Interest in healthcare administration, public health, social services, or related fields
Strong attention to detail and organizational skills
Ability to manage multiple tasks and meet deadlines
Professional verbal and written communication skills
Proficiency in Microsoft Office and data entry systems
Ability to maintain confidentiality and comply with HIPAA regulations

Nice To Haves

Experience working with health plans, authorizations, or medical administration preferred but not required

Responsibilities

Enter Asthma Remediation (AR) authorizations into health plan portals accurately and timely
Monitor authorization statuses and follow up with health plans regarding pending requests, additional information needs, or denials
Audit completed home assessments against submitted authorization requests to ensure accuracy and completeness
Update ordering lists once authorizations are approved
Communicate authorization updates to patients through text messages, letters, or other approved communication methods
Audit authorizations that have been approved, ordered, and paid by health plans
Serve as a point of contact for AR order issues and staff inquiries
Maintain HIPAA compliance and protect patient confidentiality at all times
Complete Return Transmission Files (RTFs) for health plans accurately and within required timelines
Maintain organized records and documentation related to authorizations and orders
Assist with additional administrative and operational tasks as assigned