Caregiver AM (AL)

Kisco Senior Living•Rancho Santa Margarita, CA

About The Position

The Caregiver (AL) helps community residents with activities of daily living and delivers quality care that encourages independence and supports each resident’s physical, social, cultural, and intellectual well-being. The role includes monitoring resident well-being, reporting changes in condition, assisting with personal care and mobility, providing companionship, documenting care, and supporting resident-centered wellness programs. Caregivers also help maintain residents’ rooms and community common areas, assist with laundry, respond to emergencies, and provide customer service to residents, families, and visitors. The position works as part of the department and broader community team, supports community events and the sales process, maintains resident privacy and confidentiality, follows safety and infection-control practices, and adheres to applicable regulations, laws, and company standards. The listed schedule is Sunday, 6:30 a.m.–2:30 p.m., and Monday and Thursday, 7:30 a.m.–11:30 a.m. Pay is $20–$21 per hour, with a $750 sign-on bonus.

Requirements

A high school education or GED equivalent is preferred.
Ability to work a flexible schedule, including weekends and holidays as needed.
Basic competency using multiple forms of technology, including Microsoft Office, internet-based applications, and custom applications.
Must meet state training requirements and/or certifications.
First Aid certification and CPR, if required.
Successful completion of the pre-employment process, including a drug screen, job-specific physical, TB test, and background check.

Nice To Haves

Nursing assistant course recommended.
Nursing Assistant Certification (CNA) is desirable.

Responsibilities

Monitor residents’ general well-being and immediately report changes in condition to the appropriate associate or department.
Respond to residents’ simple requests or connect them with an appropriate associate.
Learn residents’ preferences to provide attentive customer service and support resident satisfaction.
Supervise or assist residents with bathing, dressing, grooming, meals, ambulation, and other activities of daily living.
Provide companionship and develop strong relationships with residents.
Respond to emergencies according to policies and procedures.
Help residents use assistive devices, including walkers, wheelchairs, and hearing aids.
Encourage residents’ self-care and independence.
Document care and resident status according to documentation standards.
Provide input to the Care Services Director and/or Resident Care Coordinator or Dementia Care Coordinator to help keep individual service plans current.
Regularly review the 24 Hour Report and care checklists.
Maintain resident confidentiality and privacy; follow standard precautions, infection-control practices, and safe work practices.
Cover the Customer Service desk in the Care Services lobby when necessary and answer telephones according to company policy and standards.
Support, lead, and participate in resident-centered wellness programs; help residents meet social needs and encourage participation in programming.
Resolve resident questions according to established policies and procedures.
Greet and direct family members, potential residents, prospects, and other visitors to appropriate staff contacts.
Assist with and participate in community special events and marketing events.
Help maintain community common areas and residents’ rooms, including making beds, taking out trash, and washing dishes.
Assist with resident laundry as assigned.
Support open and honest communication among associates and work collaboratively within the department and across the community.
Maintain a professional appearance and grooming, including wearing the proper uniform and name tag.
Look for ways to reduce costs and create efficiencies.
Ensure regulatory compliance and immediately report issues or concerns to a supervisor.
Support continuous improvement and follow applicable regulations, laws, company standards, and the Associate Handbook.
Understand and support the community sales process.
Perform other related duties as required.