Caregiver - Help People at Home - Summit County

Haven Home Care•Norton, OH
•Onsite

About The Position

Haven Home Care is hiring caregivers to provide non-medical support to older adults in their homes across 14 cities in Summit County, Ohio. Caregivers assist with daily activities such as bathing, dressing, meal preparation, light cleaning, errands, mobility, and companionship. They do not administer medication or perform medical tasks. The work is physically demanding and involves travel between clients; caregivers are on their feet for much of the day. Most caregivers support 2–4 regular clients each week, building ongoing relationships, and may pick up additional fill-in shifts. Visits range from approximately 2–3 hours to 8 hours depending on client needs. Drive time between clients is paid; travel to the first client and home from the last client is unpaid. Caregivers set travel, client, and availability limits during the phone interview, and assignments are matched to those limits. The role requires dependable attendance and at least 20 hours of work per week, with availability between 6 AM and 8 PM; most work occurs between 8 AM and 5 PM. Caregivers may qualify through an active or expired STNA license, an HHA certificate, at least one year of qualifying experience under an RN or LPN, or Haven Home Care’s free 32-hour online HHA training pathway. Required onboarding may include a phone interview, questionnaire, competency test where applicable, online paperwork and orientation, document verification, and fingerprinting. Compensation depends on qualifications, with performance-based raises and referral bonuses. This is a W-2 position.

Requirements

  • Must be at least 18 years old.
  • Must have a driver's license and own a car with insurance that covers work driving.
  • Must pass background checks.
  • Must have the legal right to work in the United States.
  • Must be able to work at least 20 hours per week.
  • Must be available between 6 AM and 8 PM; most work is 8 AM–5 PM.
  • Must qualify through one of the stated pathways: an active or expired STNA license; an HHA certificate; at least one year at one company with an RN or LPN supervisor and employer verification; or completion of the employer’s free 32-hour online HHA training.
  • HHA certificate pathway requires a certificate of 30 or more hours, signed by an RN unless completed online.
  • Qualifying supervised experience must be verified directly by the former employer and must confirm at least one year of employment and RN or LPN supervision.
  • For HHA competency testing, must achieve at least 80% on both written and skills portions unless eligible to skip the test; tests are in person at the Cuyahoga Falls office.
  • Must show original identity and work authorization documents during an orientation video call.
  • Must be dependable and able to meet agreed attendance commitments.

Nice To Haves

  • Prior caregiving experience or an HHA certificate.
  • An active or expired STNA license.
  • Ability and willingness to travel broadly across the service area and work with different clients.
  • Availability and willingness to take additional fill-in shifts.
  • Empathy and a genuine interest in supporting older adults.

Responsibilities

  • Assist clients with bathing, dressing, and other daily living activities.
  • Help clients move around and support their independence at home.
  • Prepare meals and perform light cleaning.
  • Run errands and provide companionship.
  • Travel between client homes and work with clients according to agreed travel and availability limits.
  • Attend scheduled shifts reliably, be on time, and follow call-off procedures when unable to work.
  • Clock in and out using the app or phone.
  • Follow company policies and report incidents within 24 hours.
  • Respond promptly to office calls and texts, provide updated requested documents, and complete feedback forms.
  • Complete required onboarding, training, and competency testing when applicable.

Benefits

  • Performance-based raises at 90 days, 1 year, and 2 years, totaling up to $2.00 per hour if earned.
  • $100 after 30 days with perfect attendance.
  • Caregiver referral bonuses of up to $300.
  • Private-pay client referral bonuses of $75–$1,500 based on the client’s hours.
  • Higher hourly rates for caregivers serving private-pay clients they referred.
  • 10% extra pay on holidays.
  • Paid drive time between clients.
  • Free HHA training pathway for applicants without experience.
  • Pay every two weeks by direct deposit.
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