Caregiver

CareLinx by Sharecare•Longmeadow, MA

1d•Onsite

About The Position

CareLinx by Sharecare is a nationwide caregiver registry that connects experienced caregivers with clients. Caregivers set their own availability through the CareLinx app, and the team matches them with clients based on schedule, preferences, and goals. The role involves providing non-clinical, in-home care to health plan members and private clients. Caregivers work with a dedicated Care Partner team to find suitable matches. The platform emphasizes caregiver control over their work schedule and expertise, while handling client matching. The ideal candidate is passionate about making a difference, respects client time and expertise, and is proactive in communication and engagement through the app.

Requirements

Minimum 6 months of caregiving experience, OR relevant education/certification (CNA, HHA, MA, or equivalent)
Access to a smartphone capable of running the CareLinx app (required for scheduling, documentation, and timesheets)
Ability to communicate in English (bilingual caregivers strongly encouraged to apply)
Reliable transportation to and from client homes
Must pass a background check
Completion of program-specific training prior to accepting shifts (may apply depending on assignment)
Medical clearance such as TB test, physical exam, or drug screening (may apply depending on assignment)
Valid driver's license and MVR check if accepting driving shifts (may apply depending on assignment)
Additional documentation may be required based on state law or client contract

Nice To Haves

Bilingual caregivers strongly encouraged to apply

Responsibilities

Assist clients with activities of daily living (ADLs): companionship, meal prep, mobility support, bathing/grooming/dressing, medication reminders (non-clinical), and light housekeeping
Complete and document all care tasks accurately in the CareLinx mobile app during each shift
Monitor and report changes in a client’s condition or self-care abilities to the CareLinx clinical team
Submit timesheets on time through the CareLinx app
Communicate with your Care Partner regarding any case updates or client changes
Ensure patient privacy, dignity, and well-being in a safe and secure environment
Maintain client confidentiality at all times
Provide transportation and errand support (additional shift opportunity)
Offer hospital discharge escort services — safely accompanying members home after discharge (additional shift opportunity)
Assist with telehealth navigation — helping members connect with virtual doctor visits (additional shift opportunity)