Caregiver Supervisor

Phoenix Home Care and Hospice•St. Louis, MO

4d•Hybrid

About The Position

Phoenix Home Care and Hospice is seeking a compassionate, dependable, and motivated Caregiver Supervisor to support clients and caregiving teams throughout the St. Louis area. This role is ideal for someone who enjoys being out in the field, coaching and supporting caregivers, ensuring quality care, and serving as a trusted resource for both clients and staff. This is a full-time position.

Requirements

High School Diploma or equivalent required
Minimum 1-2 years of professional caregiving experience
Strong communication, organization, and problem-solving skills
Ability to work independently and manage multiple priorities
Valid driver's license, reliable transportation, and current auto insurance
Ability to travel throughout the service area
Ability to pass a background check and drug screening

Nice To Haves

CNA certification preferred but not required
Previous supervisory or leadership experience preferred

Responsibilities

Conduct client visits and field supervision visits
Support, train, and mentor caregivers in the field
Assist with onboarding and orientation of new staff
Ensure new cases are opened according to company standards
Complete required documentation and client records accurately and timely
Build strong relationships with clients, families, and caregivers
Identify and address concerns while promoting quality care and customer satisfaction
Partner with office leadership to support daily operations and service excellence
Report and follow up on field performance concerns
Assist with additional operational and office responsibilities as needed