Caregiver Scheduling Coordinator

AmanaCare LLC • North Platte, NE

3d • $55,000 - $65,000 • Onsite

About The Position

At AmanaCare, we provide faithful, personalized in-home assistance to seniors and disabled or recovering persons. We are seeking a scheduling manager in the North Platte area. This position would be responsible for coordinating and maintaining caregiver schedules to ensure quality service delivery to our clients.

Requirements

• Strong organizational skills and attention to detail.
• Effective verbal and written communication.
• Ability to problem-solve and multi-task.
• Superior phone etiquette and the ability to interact professionally with a diverse group of individuals.
• Knowledge of general care for the elderly and disabled or recovering persons.
• Proficiency with computer systems and an ability to learn new software quickly.

Responsibilities

• Coordinate and manage daily schedules for caregivers and clients.
• Match caregivers with clients based on availability, skills, and preferences.
• Communicate schedule changes promptly to staff and clients.
• Maintain accurate and up-to-date records in the scheduling system.
• Work closely with the care management team to ensure client needs are met.
• Monitor and address scheduling conflicts, call-offs, and last-minute changes.
• Provide excellent customer service to clients, caregivers, and families.

Benefits

• Resources to benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed